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Network Operations Transport Professional – O&M Consultant
TIM BrasilNetwork Operations Transport Professional responsible for maintaining and operating mobile and fixed networks. Collaborating with technical teams to ensure optimal performance and troubleshooting issues.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in network systems maintenance and support, with a strong focus on L2 and L3 troubleshooting, network design, and automation processes. Proficient in diagnosing complex failures across various network layers and technologies, while providing training and support to technical teams.
Highest-signal resume keywords
Network Design and ArchitectureL2 and L3 SupportData Protocols: TCP/IP, VoIP, BGP, OSPF, MPLSFiber Optics and Test InstrumentsContinuous Improvement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Network MaintenanceTroubleshootingRouting ProtocolsTransport ProtectionBBIP: Access, Aggregation, CoreMetro EthernetVoIPMPLSEAPSXSTP
Soft Skills
Technical TrainingCollaborationProblem Solving
Tools & Technologies
OSS ToolsMonitoring ToolsTest Instruments
Certifications & Qualifications
Relevant Certifications in the Field
Industry Keywords
Mobile Networks2G3G4GVAS
Tech Stack
Tools & technologiesLinuxTCP/IPVoIP
About the role
Key responsibilities & impact- Responsible for performing maintenance and specialized operation of mobile and primary fixed network systems, providing L2 and L3 support for corrective processes in TIM Transport network.
- Support the technical training process for monitoring and Level 1 handling teams, and participate in the automation of monitoring and troubleshooting.
- Diagnose and resolve simple and complex failures in transport protection, routing and resilience protocols.
- Interact with 3rd-level Support, Engineering, OSS and Vendors when required.
- Perform interventions on the following layers: BBIP: Access, Aggregation and Core. Routers: PE, Edge, Access, Shadow, Edge Core, Outer and Inner Core; Switches: Aggregation, Access and Distribution; UBB: MSAN, access/distribution Service Router and BRAS; Wi‑Fi: AP up to the WLC; Metro multi-service Full IP/MPLS network: Access, Aggregation, Distribution and Core.
- Participate in Projects, Processes, Tools and Certification/homologation of new solutions.
- Prepare incident reports, analyses and inputs for Solution Management.
- Train Level 1 and Level 2 teams, leveling knowledge across the area.
Requirements
What you’ll need- Bachelor's degree (completed).
- Knowledge of software, hardware, Linux and Windows.
- Knowledge of network design and architecture.
- Knowledge of fiber optics, reference levels and test instruments.
- Experience in Continuous Improvement.
- Experience with data protocols and technologies, such as: TCP/IP, VoIP, BGP, OSPF, MPLS, EAPS, xSTP, Metro Ethernet, UBB, and related technologies.
- Desirable: familiarity with the OSS tools used by the company.
- Desirable: knowledge of 2G, 3G, 4G mobile networks and VAS.
- Desirable: relevant certifications in the field.
Benefits
Comp & perks- Flexible Benefits Program
- Health and Dental Insurance *
- Medication Benefit *
- Wellhub (formerly Gympass) *
- Meal and/or Food Allowance
- Financial Well-being Program
- Private Pension Plan
- Company mobile phone with unlimited internet and voice allowance
- Partnerships and discounts with over 3,000 companies and institutions, including discounts on electricity and broadband internet
- Online English course extendable to one family member or friend
- Internal Training and Development Program
- Profit-sharing
- "My First Benefit" – support for children up to 2 years old
- Daycare reimbursement (for parents)
- Flexible work models and schedules
- Happy Day – day off in your birthday month
- Extended leave for maternity, paternity, marriage and adoption
- Transportation allowance
- Others!