TIM Brasil

NFV & Cloud Operations Engineer – Senior Consultant

TIM Brasil

full-time

Posted on:

Location Type: Remote

Location: Brazil

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Salary

💰 R$10,500 per month

Job Level

About the role

  • Execute configuration, administration and troubleshooting tasks on physical and virtualized networks within the NFVi environment, including L2/L3 switches, virtual switches, SDN controllers and overlay/underlay networks.
  • Perform acceptance tests and functional validation of new elements and systems.
  • Work with monitoring and inventory teams to validate integrations, adjust metrics and ensure full visibility of the environment.
  • Document operational routines and troubleshooting procedures and propose continuous improvements to increase operational efficiency.
  • Monitor network KPIs and metrics, applying tuning, load balancing and preventive adjustments to avoid congestion, packet loss and bottlenecks.
  • Troubleshoot connectivity issues involving VLANs, VXLAN, BGP/EVPN, OSPF; port-channels, VLT/MLAG, STP/ERPS and overlay/underlay architectures.
  • Provide technical support for NFVi infrastructure evolution projects, such as upgrades, migrations and integrations.
  • Collaborate with technical teams to resolve issues and continuously improve the environments.

Requirements

  • Experience operating and troubleshooting medium- to large-scale virtualized or NFVi environments.
  • Hands-on experience with multivendor L2/L3 switches (Huawei, Dell, Cisco, HPE, Nokia).
  • Knowledge of virtualized networking and related technologies such as OpenDaylight, SDN controllers, virtual switches (OVS, proprietary vSwitches), overlay systems like VXLAN and EVPN, and SD‑WAN.
  • Advantage: Experience troubleshooting networking in mainstream operating environments (bare metal and VMware virtualized environments).
  • Advantage: Knowledge of automation and scripting, such as Shell, Ansible, PowerCLI, Perl and Python.
  • Advantage: Knowledge of Infrastructure as Code (IaC) using tools such as Terraform and Ansible.
  • Advantage: Familiarity with telemetry and observability tools such as Prometheus, Grafana and ELK/EFK.
  • Advantage: Knowledge of security best practices applied to virtualized environments, including hardening of switches and routers, logical access management, network segregation and microsegmentation.
  • Advantage: Knowledge of security best practices applied to virtualized environments, including hypervisor hardening and access management.
  • Advantage: Basic knowledge of container and orchestration technologies such as Docker and Kubernetes.
  • Intermediate English (reading, speaking and writing).
  • Bachelor's degree preferred, ideally in Telecommunications Engineering, Information Technology, Computer Systems, or Network Engineering.
  • Availability to work in a shift model, 5x2 schedule with weekend on-call.
Benefits
  • Flexible Benefits Program
  • Health and Dental Insurance *
  • Medication Benefit *
  • Wellhub (formerly Gympass) *
  • Meal and/or Food Allowance
  • Financial Well‑being Program
  • Private Pension Plan
  • Company mobile device with unlimited internet and voice allowance
  • Partnerships and agreements with over 3,000 companies and institutions, including discounts on electricity bills and broadband internet
  • Online English course extendable to one family member or friend
  • Internal Training and Development Program
  • Profit Sharing
  • "My First Benefit" — assistance for children up to 2 years old
  • Daycare reimbursement (for parents)
  • Flexible work models and schedules
  • Happy Day — a day off during your birthday month
  • Extended leave for maternity, paternity, marriage and adoption
  • Transportation allowance
  • And more!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
network troubleshootingvirtualized networkingL2 switchesL3 switchesSDN controllersVLANsVXLANBGPOSPFInfrastructure as Code
Soft Skills
collaborationdocumentationproblem-solvingcontinuous improvementcommunication