TIM Brasil

Logistics Professional – Analyst

TIM Brasil

full-time

Posted on:

Location Type: Hybrid

Location: Campinas • 🇧🇷 Brazil

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Job Level

Mid-LevelSenior

About the role

  • Monitor the key performance indicators (KPIs) of logistics service delivery by the logistics operator, acting promptly to maintain operational quality;
  • Handle routine internal process tasks (claims, tracking internal service requests, dashboards, control spreadsheets, etc.);
  • Interact with carriers, internal clients, the logistics service provider, and peers on matters related to logistics operations;
  • Support internal clients with monitoring and prioritizing requests;
  • Identify opportunities to improve processes.

Requirements

  • Currently pursuing a degree in Business Administration, Logistics Technology, or a related field;
  • Intermediate to advanced knowledge of Microsoft Office;
  • Knowledge of BI and AI-related tools is desirable.
Benefits
  • Flexible Benefits Program
  • Medical and Dental Assistance *
  • Medication Benefit *
  • Wellhub (formerly Gympass) *
  • Meal and/or Food Vouchers
  • Financial Wellness Program
  • Private Pension Plan
  • Mobile phone with unlimited internet and voice allowance
  • Partnerships and agreements with over 3,000 companies and institutions, including discounts on electricity bills and broadband internet
  • Online English course extendable to one family member or friend
  • Internal Training and Development Program
  • Profit Sharing
  • "My First Benefit" – Assistance for children up to 2 years old
  • Childcare reimbursement (for fathers or mothers)
  • Flexible work models and schedules
  • Happy Day – day off during your birthday month
  • Extended leave for maternity, paternity, marriage, and adoption
  • Commuter Allowance (Transportation Voucher)
  • And more! * Extendable to legal dependents

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
key performance indicatorslogistics service deliveryprocess improvementclaims handlingservice request trackingdashboard managementcontrol spreadsheetsBI toolsAI tools
Soft skills
interpersonal communicationclient supportprioritizationproblem-solving