TigerData (creators of TimescaleDB)

Database Support Engineer

TigerData (creators of TimescaleDB)

full-time

Posted on:

Origin:  • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Job Level

Mid-LevelSenior

Tech Stack

AWSAzureCloudDockerGoGoogle Cloud PlatformKubernetesNoSQLPostgresPython

About the role

  • Work with our customers across a wide range of topics, from basic administration of TimescaleDB to deep consultative conversations around design, optimization, and implementation
  • Manage support cases from beginning to end.
  • Develop and maintain close relationships with our customers to help them be successful.
  • Be curious, always willing to learn, and always looking for ways to improve our products, processes, and culture.

Requirements

  • Bachelor’s degree in computer science, information systems, or equivalent experience.
  • Relational DB experience at scale: administration, data modeling, query optimization
  • Experience with relational databases (PostgreSQL a strong plus!)
  • Experience as a technical support professional with external customers.
  • Strong aptitude to understand and learn new software products.
  • Strong communication skills and the ability to express patience and empathy when troubleshooting complex technical concepts to a varied audience.