Technical Solutions Manager

Tiger Resourcing Group

Technical Solutions Manager collaborating with architects and engineers to enhance design and specification of safety and security systems. Focusing on unified critical communications solutions and customer engagement.

Posted 5/5/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 £80,000 - £90,000 per yearWebsite

About the role

Key responsibilities & impact

Collaborate with ACEs (Architects, Consultants, and Engineers) to promote awareness and preference for the organisation’s solutions in the design and specification of safety and security systems and support ACE to make designs
Identify ACEs in the market, maintain existing relationships, and proactively establish connections with key influencers
Develop and manage local ACE programs focused on securing the specification of the organisation’s unified critical communications (UCC) solutions, including PAVA, intercom, and platform integrations
Provide relevant content to support program success, including customer use cases, innovative design concepts, and product feature highlights
Assist Commercial teams in organising and delivering ACE meetings and presentations
Serve as a technical subject matter expert for Commercial teams, offering support during complex UCC project bids
Enhance the capabilities, key system integrators, and the organisation’s COEs (Centres of Excellence) through tailored training programs and promotion of e-learning programs
Act as a liaison between Commercial teams and Product Management to ensure local market needs are clearly communicated and addressed
Conduct competitive analysis and identify solution gaps to strengthen the organisation’s market positioning
Influence customer requirements and drive preference for the organisation’s solutions among strategic end customers
Identify business opportunities with ACEs

Requirements

What you’ll need

Excellent teamwork and communication skills
Detail-oriented and well-structured
Self-driven and motivated
Proficient in English and MS Office (Excel, Word etc.)
Technical and commercial understanding (ideally an engineering background with commercial skills)
Customer-focused and business development-driven
Analytical problem-solving approach
Minimum 5 years’ experience in solution architecture / bid support
Experience in the design, estimating, and bid management of system-based projects
Knowledge of PAVA and IP audio systems and integrations (beneficial)
Experience with integrated communication system design and implementation (beneficial)

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

solution architecturebid supportdesignestimatingbid managementPAVAIP audio systemsintegrated communication system designplatform integrationscustomer use cases

Soft Skills

teamworkcommunicationdetail-orientedself-drivenmotivatedcustomer-focusedbusiness developmentanalytical problem-solving