Tiger Analytics

Production Support Engineer

Tiger Analytics

full-time

Posted on:

Origin:  • 🇺🇸 United States • Virginia

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Job Level

Mid-LevelSenior

Tech Stack

AzureCloudETLPerlPythonSQLUnix

About the role

  • Provide production support and troubleshooting using SQL, PL/SQL, DWH, ETL and cloud technologies.
  • Monitor job schedulers and batch processes; handle monitoring and troubleshooting of production jobs.
  • Implement basic automations using scripting tools (Perl, Python, UNIX Shell).
  • Follow ITIL processes and operational best practices to ensure system stability.
  • Work in shifts based on client needs and collaborate with team members to resolve issues.

Requirements

  • Basic troubleshooting using one or more of the technologies like SQL, PL/SQL, DWH, ETL and Cloud Technologies and tools.
  • Good Analytical, Problem-solving, Interpersonal and communication skills.
  • Good Awareness of ITIL process.
  • Good understanding of Operational best practices.
  • Good understanding of any of the Job schedulers and Monitoring tools.
  • Flexible to work in shifts based on client needs.
  • Ability to work independently and work in a team in a collaborative fashion.
  • Detail oriented and ability to multi-task.
  • Understanding of any one of the scripting tools for basic automations – Perl/Python/UNIX Shell.
  • Knowledge of DWH processes, data flow documents, Monitoring of batch processes, and troubleshooting skills.
  • Understanding of the Azure ecosystem or any cloud would be an added advantage.
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