ITSM Developer, Administrator

Tietoevry

Service Manager and ServiceNow architect/developer leading ITSM innovations at Vivicta. Collaborating with local and international teams for a global ServiceNow platform.

Posted 6/1/2026full-timeOslo • 🇳🇴 NorwayMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

ITSMJavaServiceNow

About the role

Key responsibilities & impact

lead and contribute in innovating our current local Service Manager and ServiceNow environments
coordinate and contribute with our international teams to migrate the current ITSM portfolio to one common global ServiceNow platform
support our customers journey to a multicloud ecosystem including AIOps
lead requirement analysis, design, and development for internal and external customers together with our Norwegian team and European development teams

Requirements

What you’ll need

4 – 6 years’ experience working as a developer or architect with Service Manager and ServiceNow
Bachelor or master’s degree within Information technology. However, a proven track record and experience can compensate for lack of education
Good Java scripting and coding skills
Knowledge of the ITIL based processes (Incident, Problem, Change, Request, and Configuration)
Norwegian citizenship and security clearance required
Experience and skills of maintaining self-hosted instances

Benefits

Comp & perks

professional growth
meaningful projects
open culture
excellent work-life balance
flexible hybrid work model
curiosity and learning as a lifestyle

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Java scriptingService ManagerServiceNowITIL processesAIOpsrequirement analysisdesigndevelopmentmulticloud ecosystemself-hosted instances

Soft Skills

leadershipcoordinationcollaboration