Tietoevry

Quality Assurance Lead – Tieto Tech Consulting

Tietoevry

full-time

Posted on:

Location Type: Remote

Location: Bulgaria

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Job Level

Senior

Tech Stack

Cloud

About the role

  • Define and execute customer-focused testing strategies across integration, configuration, and UAT
  • Lead end-to-end QA efforts to ensure high-quality SaaS delivery and smooth go-live readiness
  • Own and adapt out-of-the-box test scripts to support customer-specific configurations and UAT
  • Provide clear testing guidance to customers and act as the main point of contact between clients and internal teams
  • Identify, track, and resolve defects and risks to prevent delays in deployment
  • Drive test automation initiatives and establish best practices within the delivery team
  • Prepare and finalize all testing documentation, ensuring SLA compliance and deployment readiness
  • Support customer UAT activities, including participation, issue management, and collaboration with internal teams
  • Build strong cross-functional partnerships and share customer feedback to improve products and processes
  • Continuously improve delivery frameworks, tools, and processes to enhance efficiency and business value

Requirements

  • Proven experience in a Quality Assurance Lead/Manager role, ideally within SaaS or client-facing implementation environments
  • Strong understanding of Agile methodologies and cloud-based software delivery
  • Hands-on experience in quality assurance, including test management tools (e.g., Jira, TestRail), automation frameworks, and API testing
  • Demonstrated leadership, communication, and problem-solving skills with the ability to manage client relationships effectively
  • Experience collaborating cross-functionally with product, engineering, clinical, and commercial teams
  • Solid domain knowledge of clinical research systems and data workflows (e.g., EDC, EMR, CTMS, ICF) - advantage
  • Ability to thrive in fast-paced, ambiguous, or start-up environments, driving execution and scalable solutions
  • Bachelor’s degree in Computer Science, Information Technology, or a related field
  • Excellent spoken and written English language skills
Benefits
  • employees can work remotely
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
quality assurancetest managementtest automationAPI testingAgile methodologiesSaaS deliverydefect trackingUATtest documentationconfiguration management
Soft Skills
leadershipcommunicationproblem-solvingclient relationship managementcross-functional collaborationadaptabilityefficiency improvementcustomer feedback integrationissue managementexecution