Tidio

Senior Engineering Manager

Tidio

full-time

Posted on:

Location Type: Remote

Location: Poland

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Salary

💰 €7,100 - €7,800 per month

Job Level

Senior

About the role

  • TL;DR : lead, deliver value, hire engineers and help grow engineers
  • Lead 2 cross-functional strategic teams (about 8-10 experienced engineers)
  • Help develop your team members by: building together their career plans, setting goals, following up on them with regular and thoughtful feedback, discovering needs in terms of engineers’ skills growth and making sure the value from the training budget is maximized, building a strong Engineering culture by being the role model of Tidio’s core values: #FocusOnImpact, #TakeOwnership, #PlayFair, #Learn&Share and helping your team members grow in these areas, incorporating a “get it done right” approach that combines fast proof of concepts and long-term planning
  • Running recurrent performance reviews, partner with Product Manager in shaping product roadmap and strategy
  • Hire new Tidioers and partner with Product Managers and Head of Engineering in forecasting Engineering hiring needs
  • Prepare Tidio to scale by: collaborating with engineers and peers, driving strategic initiatives inside your team and across the Technology department (e.g. CI/CD automation, tests automation, cross-team projects, onboarding, internal policies, etc.), aligning company and department goals with your teams’ goals and being the communication bridge for the Product, Design, Data, Machine Learning and Engineering folks
  • Be accountable for the overall execution and efficiency of your team and have a direct impact on delivering value for Tidio 100k+ customers by: partnering with your team and Product Manager to scope new features, help estimate and plan Sprints, take care of transparency of its progress, and build together the team’s roadmap; continuously improving the way your team works in an Agile environment, having the main focus on delivering true business impact: promoting industry and our Guilds’ (Backend, Frontend, QA) standards assuring quality, automation, performance, scalability, and security

Requirements

  • Have min. 5 years of experience in engineering management roles
  • Have an engineering background - you loved or still love technology but decided to put more energy into leadership skills; still, you strive for the highest standards in quality of the product and customer centricity
  • Have strong people leadership skills with experience coaching and mentoring senior engineers;
  • Are a people-oriented leader able to model and cultivate a collaborative culture of ownership, delivering while being fair and having fun;
  • Have outstanding communication skills and ability to explain technical issues to people at various skills levels;
  • Have experience working in cross-functional teams and partnering with Product Managers and business stakeholders
  • Have experience promoting agility, DevOps culture and modern engineering practices;
  • Have a good understanding of product development and product metrics;
  • Have the natural reaction to provide feedback when something important happens;
  • Perceive growth as the fuel that keeps you motivated to work;
  • Feel like fish in the water when working with remote or mixed (remote + office) teams;
  • Can communicate in English fluently;
Benefits
  • Remote work model with flexible hours
  • Contract form according to your preferences (B2B or contract of employment)
  • 26 days off guaranteed in a year
  • Great development opportunities – company-supported courses and conferences
  • Individual work tools—MacBook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs!
  • Sport & wellness benefit
  • Private medical care
  • Mental well-being program – individual therapy sessions and resources for employees
  • Free access to one of the most popular e-book/audiobook services
  • Regular social events (company-wide offsites, team events)
  • Budget for 1:1 English language classes
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
engineering managementAgile methodologyDevOps cultureproduct developmentperformance reviewsCI/CD automationtests automationsprint planningquality assurancescalability
Soft Skills
people leadershipcoachingmentoringcollaborative culturecommunicationfeedbackownershipcustomer centricitygoal settingteam building