Tidio

Product Manager, B2B SaaS

Tidio

full-time

Posted on:

Location Type: Remote

Location: Poland

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Salary

💰 €3,550 - €4,250 per month

About the role

  • Analyzing market trends, customer needs, and behavior to influence the product roadmap.
  • Working closely with the GTM squad to build awareness of the new product line.
  • Measuring success through adoption, engagement, and customer satisfaction metrics for email-based communication.
  • Owning and maintaining the product roadmap as a communication tool.
  • Using data to articulate assumptions and provide engaging recommendations to justify product decisions to leadership.
  • Monitoring and understanding product-related metrics and their mechanics.
  • Speaking with customers to gather feedback, uncover real problems, and identify optimization opportunities.
  • Overseeing the product launch cycle from idea to production, to ensure quality, alignment, and proper communication.

Requirements

  • Previous experience in product management, tech, or consulting (Big4).
  • A problem-generalization mindset — you can look at multiple customer feedback points and identify the underlying, shared issue.
  • Strong analytical skills — you’re comfortable working with data and using it to guide decisions.
  • Experience in user research — you know how to explore user needs, test assumptions, and extract meaningful insights.
  • Solid market research skills — you understand how to evaluate market dynamics and spot opportunities.
  • Adaptability — you handle change well and remain effective in a fast-evolving environment.
  • Excellent communication and collaboration skills — you work effectively with engineering, product, and data teams.
  • A curiosity-fueled learning mindset — whenever something is unclear, you take initiative to investigate, learn, and build deeper understanding.
  • Fluent English — essential for clear communication in an international environment.
Benefits
  • Remote work model with flexible hours.
  • Possibility to work from one of our offices in Szczecin/Warsaw or access to coworking spaces.
  • 26 days off guaranteed in a year.
  • Great development opportunities – company-supported courses and conferences.
  • Individual work tools—MacBook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs.
  • Sport & wellness benefit - no extra charge.
  • Private medical care - no extra charge.
  • Mental well-being program – individual therapy sessions and resources for employees.
  • Free access to one of the most popular e-book/audiobook services.
  • Regular social events (company-wide offsites, team events).
  • Budget for 1:1 English language classes.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
product managementdata analysisuser researchmarket researchcustomer satisfaction metricsproduct roadmap managementadoption metricsengagement metricscommunication toolsproduct launch cycle
Soft skills
analytical skillsproblem-generalization mindsetadaptabilitycommunication skillscollaboration skillscuriosity-fueled learning mindset