Tidio

Product Manager, B2B SaaS

Tidio

full-time

Posted on:

Location Type: Remote

Location: Poland

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 €3,550 - €4,250 per month

About the role

  • Analyzing market trends, customer needs, and behavior to influence the product roadmap.
  • Working closely with the GTM squad to build awareness of the new product line.
  • Measuring success through adoption, engagement, and customer satisfaction metrics for email-based communication.
  • Owning and maintaining the product roadmap as a communication tool.
  • Using data to articulate assumptions and provide engaging recommendations to justify product decisions to leadership.
  • Monitoring and understanding product-related metrics and their mechanics.
  • Speaking with customers to gather feedback, uncover real problems, and identify optimization opportunities.
  • Overseeing the product launch cycle from idea to production, to ensure quality, alignment, and proper communication.

Requirements

  • Previous experience in product management, tech, or consulting (Big4).
  • A problem-generalization mindset — you can look at multiple customer feedback points and identify the underlying, shared issue.
  • Strong analytical skills — you’re comfortable working with data and using it to guide decisions.
  • Experience in user research — you know how to explore user needs, test assumptions, and extract meaningful insights.
  • Solid market research skills — you understand how to evaluate market dynamics and spot opportunities.
  • Adaptability — you handle change well and remain effective in a fast-evolving environment.
  • Excellent communication and collaboration skills — you work effectively with engineering, product, and data teams.
  • A curiosity-fueled learning mindset — whenever something is unclear, you take initiative to investigate, learn, and build deeper understanding.
  • Fluent English — essential for clear communication in an international environment.
Benefits
  • Remote work model with flexible hours.
  • Possibility to work from one of our offices in Szczecin/Warsaw or access to coworking spaces.
  • 26 days off guaranteed in a year.
  • Great development opportunities – company-supported courses and conferences.
  • Individual work tools—MacBook Pro, Dell screen, JBL headphones? You can tailor the equipment to your needs.
  • Sport & wellness benefit - no extra charge.
  • Private medical care - no extra charge.
  • Mental well-being program – individual therapy sessions and resources for employees.
  • Free access to one of the most popular e-book/audiobook services.
  • Regular social events (company-wide offsites, team events).
  • Budget for 1:1 English language classes.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
product managementdata analysisuser researchmarket researchcustomer satisfaction metricsproduct roadmap managementadoption metricsengagement metricscommunication toolsproduct launch cycle
Soft Skills
analytical skillsproblem-generalization mindsetadaptabilitycommunication skillscollaboration skillscuriosity-fueled learning mindset