Tidal Commerce

Business Analyst

• Gather, analyze, and document business requirements for Shopify-based eCommerce projects and related OMS integrations.
• Translate business needs into detailed functional specifications, user stories, acceptance criteria, and process flows.
• Work closely with stakeholders to design scalable solutions across Shopify, OMS tools (e.g., Pipe17, Cin7, or similar), and supporting middleware.
• Identify gaps, risks, and opportunities in current eCommerce workflows, recommending improvements where needed.
• Support solution design by analyzing Shopify features, product/catalog structures, checkout configurations, fulfillment workflows, and order routing rules.
• Participate in project planning, system integration efforts, QA, and user acceptance testing to ensure requirements are met.
• Act as a liaison between business teams, product owners, developers, and QA to ensure alignment throughout the project lifecycle.
• Stay up-to-date with Shopify ecosystem updates, OMS best practices, and emerging trends in eCommerce integrations.

Business Analyst – OMS

• Research emerging trends in digital transformation, retail/e-commerce, and manufacturing
• Track innovations in technology, customer experience, and business models
• Summarize findings into short, digestible briefs that inform internal and client discussions
• Help develop thought leadership content, including articles, newsletters, and industry reports
• Organize and update the team’s insight database with key data points, case studies, and industry examples
• Assist in creating visuals, summaries, and presentation slides for internal and external use
• Conduct background research on client industries, competitors, and market trends
• Help consultants prepare insight decks, benchmark summaries, or opportunity scans for client workshops
• Provide quick-turnaround analyses to support project planning and strategic recommendations
• Capture insights from internal projects and organize them into templates or frameworks
• Contribute to internal presentations that showcase cross-industry learnings

Insights Analyst

Ecommerce

• Design, develop, and maintain E-Commerce webstores according to project requirements and best practices.
• Collaborate with designers, product managers, and other stakeholders to understand project goals and translate them into technical requirements and solutions.
• Lead the technical implementation of React JS, Type Script, Remix, Liquid ensuring code quality, performance, and scalability.
• Mentor junior developers, provide code reviews, and share best practices to foster a collaborative and learning-oriented environment.
• Stay updated on Shopify updates, new features, and best practices to continuously improve development processes and techniques.
• Troubleshoot and debug issues, conduct root cause analysis, and implement effective solutions in a timely manner.
• Participate in Agile development processes, including sprint planning, stand-up meetings, and retrospectives.
• Contribute to architectural discussions and decisions, providing insights and recommendations based on expertise and experience.
• Collaborate with third-party service providers and integration partners to implement and maintain integrations with external systems.
• Continuously monitor application performance, identify areas for optimization, and implement enhancements to improve user experience and efficiency.

Shopify Developer

Full-stack Engineer

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• Processamento de Pagamentos • • Serviços para Estabelecimentos (merchant services) • • Gateway de E-commerce • • Contas de Lojista (merchant accounts) • • Processamento de Cartões para Restaurantes

Tidal Commerce é uma empresa especializada em processamento de pagamentos e serviços para estabelecimentos (merchant services), atendendo empresas e organizações de diversos portes. Oferece soluções de processamento de cartões de crédito, contas de lojista (merchant accounts), gateways de pagamento e sistemas de ponto de venda (POS), como o Waves POS. 

Comprometida com preços justos e transparentes, a Tidal Commerce também conta com suporte técnico premiado, baseado nos EUA, disponível 24/7. Seus serviços abrangem uma ampla variedade de setores, incluindo varejo, restaurantes, hotelaria e hospitalidade, e organizações sem fins lucrativos. 

A empresa é movida pela missão de entregar ferramentas e tecnologias de pagamento de ponta que ajudam as empresas a economizar. 

11 - 50 funcionários

💳 Fintech

💸 Finanças

🤝 B2B

💰 $4.000.000 Corporate Round em 2019-07

Líder Técnico

2 minutos atrás

🇧🇷 Brasil – Remoto

⏰ Tempo Integral

🟠 Sênior

🧑‍💻 Engenheiro Full-stack

Cloud

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Descrição

• Conduzir a entrega técnica de ponta a ponta para projetos de eCommerce envolvendo Salesforce e plataformas de integração.
• Colaborar com times multifuncionais para desenhar soluções que maximizem valor e impacto.
• Definir expectativas e padrões técnicos para a equipe, garantindo alinhamento com os objetivos do projeto.
• Identificar lacunas em tecnologia e processos, assumindo a responsabilidade de aprender e aplicar novas habilidades para preenchê-las.
• Orientar e mentorar desenvolvedores, promovendo uma cultura de aprendizado contínuo e resolução de problemas.
• Diagnosticar problemas técnicos complexos e propor soluções inovadoras e práticas.

🎯 Requisitos

• Experiência prática com customização e integração em Salesforce
• Experiência com plataformas de integração (APIs, middleware ou ferramentas de integração empresarial)
• Conhecimento e exposição a Hybris/SAP Commerce Cloud
• Familiaridade com arquiteturas em nuvem e pipelines de dados

🏖️ Benefícios

• Pacote de remuneração competitivo

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Technical Lead

SEO Marketing

• We’re looking for a highly motivated Junior Content Writer with a passion for storytelling, SEO, and digital marketing.
• Write engaging technology content across multiple brands that educates, informs, and converts.
• Contribute to SEO initiatives and support go-to-market and partnership campaigns.
• Write and edit blog posts, guides, whitepapers, customer success stories, product explainers, partner collateral, email campaigns, landing pages, and promotional assets for multiple brands.
• Research content topics across commerce, cybersecurity, physical security, and broader technology trends.
• Validate research and repurpose technical or partner-provided content into digestible formats.
• Conduct keyword research using tools like SEMrush or Google Keyword Planner.
• Optimize on-page content, meta descriptions, and blog structures for search performance.
• Track SEO performance and collaborate to improve rankings over time.
• Help maintain and update website content using Webflow and WordPress.
• Collaborate with design and development teams to ensure content is visually and structurally engaging.
• Support content development for co-branded campaigns and partner events.
• Assist in creating promotional materials, including email invites, banners, and recap posts.
• Execute a multi-brand content strategy across channels.
• Learn best practices in content SEO, CMS, and cross-functional marketing.
• Gain exposure to strategic marketing planning and partner alignment.

Junior Content Writer, SEO

Social Media Manager

• Create engaging, brand-aligned content for LinkedIn, Instagram, Facebook, X (Twitter), and YouTube
• Collaborate with designers to produce carousels, graphics, Reels, and stories
• Draft and manage social media calendars, adapting tone and visuals for each brand
• Write compelling captions and maintain a consistent brand voice
• Use tools like Canva and HubSpot to design and publish content
• Support content creation across 4 different brands
• Assist in developing sales and marketing collateral (digital one-pagers, ad visuals, etc.)
• Monitor campaign performance and learn to generate actionable insights from analytics
• Track social media performance using HubSpot Analytics
• Help prepare reports on engagement, reach, and audience growth
• Explore A/B testing and data-driven improvements to optimize content
• Support event-related promotions and partner announcements
• Contribute to go-to-market campaigns and brand initiatives across Tidal’s client portfolio

Business Analyst – OMS

Insights Analyst

Shopify Developer

Technical Lead

Junior Content Writer, SEO

Social Media Marketing Intern