Resale Event Management Specialist

Ticketmaster

Resale Event Management Specialist managing the setup of resale events on online retail sites. Responsible for event accuracy, inventory flow, and customer support during events.

Posted 6/5/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $19 - $24 per hourWebsite

About the role

Key responsibilities & impact

Apply appropriate settings in our system to activate resale events, making them visible on our retail sites
Apply links for proper inventory display on multiple resale platforms
Verify event information for inventory listing
Monitor/apply data changes as needed to ensure event integrity and accuracy
Create/adjust artist and venue names as needed
Track multiple events and settings for reporting purposes
Troubleshoot and respond to customer needs
Identify system updates for continued process improvements
Maintain continuous inventory flow through the TMR systems
Provide support coverage through on-call and adjusting work hours

Requirements

What you’ll need

High School Diploma or equivalent
Strong organizational skills
Ability to manage multiple tasks and interpret complex data
Proven problem-solving skills with attention to detail and follow-up
Must possess excellent verbal and written communication skills
Must be self-directed and effective working independently, yet equally comfortable contributing in a team environment
Must have strong computer skills including MS Office and Outlook
Knowledge/Interest in live entertainment events is desired with a focus on sporting events
Flexible schedule, including evenings and weekends is necessary

Benefits

Comp & perks

Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
Paid time off policy including holidays, sick time, and day off for your birthday
Free concert tickets
401(k) program with company match
Stock Program Reimbursement
New parent programs & support including caregiver leave and infertility support
Tuition reimbursement, student loan repayment internal growth and development programs & trainings
Volunteer time off, crowdfunding network

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data managementinventory managementevent trackingdata verificationsystem updatesprocess improvement

Soft Skills

organizational skillsproblem-solving skillsattention to detailverbal communicationwritten communicationself-directedteam collaboration

Certifications

High School Diploma