Senior Cloud Engineer, Public Cloud

Ticketmaster

Sr. Cloud Engineer managing and evolving Ticketmaster's AWS platform, enhancing cloud capabilities and governance.

Posted 5/30/2026full-timeRemote • Florida, New York, Pennsylvania, Virginia • 🇺🇸 United StatesSenior💰 $140,000 - $175,000 per yearWebsite

Tech Stack

Tools & technologies

AWSCloudDockerGoKubernetesLinuxPythonTerraform

About the role

Key responsibilities & impact

Enhance and modernize the AWS platform to meet evolving Ticketmaster requirements
Provide operational support for the global cloud platform, including partnering with development teams
Design scalable, automated solutions for AWS account management in a multi-account environment
Leverage AI development tools such as Claude Code to accelerate engineering workflows, automation, and troubleshooting
Establish and improve governance capabilities including security automation, IAM, and access management
Maintain and enhance Infrastructure as Code capabilities, primarily using Terraform
Develop and operate GitOps-based workflows for infrastructure and platform delivery
Assess application and service requirements and provide architecture recommendations
Collaborate with Security, Network Engineering, and FinOps to improve cloud best practices
Implement security and governance controls to support PCI compliance and ongoing audits
Promote knowledge sharing across development teams on cloud capabilities and best practices
Contribute to agile team practices
Mentor junior engineers and collaborate on design and solutions
Respond to and resolve incidents, and implement improvements to prevent recurrence
Support technology strategy and platform alignment across teams
Build proofs of concept in collaboration with platform and product teams
Develop automation and tooling using Go, Python, or Shell
Manage code, automation, and pipelines using GitLab and CI/CD workflows
Participate in on-call rotation and after hours support as needed

Requirements

What you’ll need

Advanced knowledge in best practices and standards for AWS, specifically AWS related to infrastructure, operations, IaC, networking, multi-account management, IAM, Governance, security, and cost optimization
Familiarity with the AWS Well Architecture Framework
Experience with Infrastructure as Code, primarily Terraform
Experience with CI/CD and GitOps workflows
Experience using AI coding development tools such as Claude Code or similar in engineering workflows
Experience with Linux, containers, and orchestration technologies such as Docker and Kubernetes or EKS
Working knowledge of cloud native and open-source technologies
Understanding of security best practices and risk assessment
Experience working in a remote or distributed team

Benefits

Comp & perks

Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
401(k) program with company match, stock reimbursement program
New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
Volunteer time off, crowdfunding match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AWSTerraformGitOpsCI/CDGoPythonShellLinuxDockerKubernetes

Soft Skills

collaborationmentoringknowledge sharingincident responseproblem solvingagile practices