Event Programmer

Ticketmaster

Event Programmer at Ticketmaster supporting clients with ticketing software and operational needs in Japan. Collaborating with teams to ensure quality service and client satisfaction.

Posted 5/26/2026full-timeRemote • 🇯🇵 JapanMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Utilise bespoke ticketing software to program a variety of ticketing work requests.
Prepare, create, check and maintain a large variety of events and offers, including some of the most complex submissions, ensuring all work is programmed accurately.
Working on set ups for medium/large system venues.
Help train new starters.
Liaise effectively with internal departments and external clients to make sure all events are set up correctly to meet the client’s needs in a timely manner.
Work within a team of people to ensure the Event Programming department works efficiently and maintains a high level of quality and consistency.
Analyse and organise individual workload employing strong attention to detail.
Follow rigorous checking procedures and set guidelines for events and offers.
Become fully conversant with Event Programming processes and bespoke Ticketmaster software packages.
Additional Event Programming or Client Services duties as required.
Working flexible hours as required.
Work in a time pressured environment whilst maintaining a high level of service.
Provide tiered support to other departments at point of on sale.
Anticipate problems within event building and plan contingencies and strategies to deal with them.

Requirements

What you’ll need

Computer literate with a strong working knowledge of MS Office, including Excel, Word, and Outlook.
Proven experience of learning complex software packages.
Experience of working with Clients and establishing relations
Fluent or professional-level Japanese language skills, both written and verbal, are highly preferred for this role
Good knowledge of spoken and written English
Experience working in a data-driven environment, where attention to detail was imperative.
Experience in a fast-paced environment, working in a target driven role.

Benefits

Comp & perks

Inclusive environment
Opportunities for professional and personal growth
Collaboration with talented individuals

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

ticketing softwareevent programmingdata analysisattention to detailclient services

Soft Skills

teamworkcommunicationproblem-solvingtime managementtraining