Lead Software Engineer, Kubernetes

Ticketmaster

Lead Software Engineer focusing on Kubernetes within Ticketmaster’s TechOps division. Collaborating with global teams to support infrastructure systems and processes across various regions.

Posted 4/25/2026full-timeRemote • Florida, New York, Virginia • 🇺🇸 United StatesSenior💰 $140,000 - $175,000 per yearWebsite

Tech Stack

Tools & technologies

AnsibleGoGrafanaKubernetesPrometheusPythonRustTerraform

About the role

Key responsibilities & impact

Design and implement backend systems that abstract infrastructure concerns and enable self-service capabilities, focused on integration inside of Kubernetes
Develop and support internal tools, APIs, and automation frameworks used by infrastructure and application teams
Write clean, testable, and well-documented code that serves as an example for the team
Contribute to backend architectures and patterns that scale across infrastructure domains
Create design documents, system diagrams, and proof-of-concepts for your projects
Leverage Kubernetes and infrastructure-as-code tools to deliver reusable software components and automation services
Collaborate with Principal Engineers on architectural decisions and implementation approaches
Partner with team leads to deliver on platform modernization initiatives
Share knowledge and best practices with team members
Provide technical guidance to junior engineers and participate in code reviews
Build backend systems primarily in Go, Rust, or Python, focusing on maintainable, testable, and observable code
Develop CLI tools, APIs, and services that improve the developer experience
Use Terraform to integrate with existing infrastructure components
Apply software engineering best practices to infrastructure automation, including testing and observability
Work in an Agile environment (SAFe) with scoped work in Jira, delivering on sprint commitments
Implement security controls and compliance requirements through automation
Support critical issues as part of the team rotation, with focus on building systems that minimize operational burden
Ability to troubleshoot real time and historical issues, with an eye towards long term solutions

Requirements

What you’ll need

Strong experience as a backend or platform software engineer, with exposure to developer tooling or infrastructure automation
Previous experience as a Kubernetes Admin, or Power User deploying distributed applications to clusters
Solid programming proficiency in at least one of: Go, Rust, or Python, with willingness to learn others
Experience building internal APIs, automation tools, or platform services
Working knowledge of GitLab CI/CD, and infrastructure-as-code tools like Terraform, Pulumi, or Ansible
Understanding of observability and monitoring principles (e.g., Prometheus, Grafana)
Good grasp of infrastructure concepts with a software engineering approach—this is not an operations or SRE role
Experience working in Agile environments and comfortable with remote collaboration
Nice to have: Certified Kubernetes Application Developer (CKAD) or Certified Kubernetes Administrator (CKA)

Benefits

Comp & perks

Medical, vision, dental and mental health benefits for you and your family
Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
401(k) program with company match, stock reimbursement program
New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
Volunteer time off, crowdfunding match

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

GoRustPythonKubernetesTerraformAnsibleGitLab CI/CDobservabilitymonitoringinfrastructure automation

Soft Skills

collaborationtechnical guidancecode reviewsknowledge sharingtroubleshootingproblem-solvingcommunicationteamworkleadershipadaptability

Certifications

Certified Kubernetes Application Developer (CKAD)Certified Kubernetes Administrator (CKA)