Senior Software Engineer, Network Services

Ticketmaster

full-time

Posted on: 1/9/2026

Location Type: Remote

✨ AI Apply

About the role

Design and build automation systems and tools that reduce manual network operations, streamline workflows, and improve the reliability of our global infrastructure.
Your work will span a broad range of automation efforts—including (but not limited to) provisioning network hardware, implementing new configurations, enforcing access policies across our data centers and AWS environments, and developing observability and monitoring systems.
Collaborate closely with the Core Networking team, who design and architect the network, and with infrastructure software engineering teams, who provide the APIs and services your tools will integrate with.
Deliver scalable, resilient automation aligned with architectural and security standards.
Maintain high standards for code quality, testing, and documentation in automation projects.
Participate in incident response and troubleshooting efforts, using data-driven analysis to drive improvements.
Identify opportunities to reduce operational toil and proactively proposing automation solutions.

5+ years in roles such as Software Engineering, Network Automation, Network Reliability or SRE/DevOps with a strong track record of delivering automation for mission-critical infrastructure.
Proficient in Python (required), with experience in Go or Rust preferred.
Comfortable building tools, scripts, and services that interface with network devices and APIs.
Hands-on experience with CI/CD tools (e.g., GitLab CI) for automating build, test, and deployment pipelines, especially for infrastructure changes.
Strong with Ansible (playbooks, roles, modules).
Experience with open source network tooling such as Nautobot, NetBox, NAPALM, Netmiko
Experience using Docker and Kubernetes to build and manage network tools and services in a cloud-native environment.
Deep experience with Terraform (required) and/or Pulumi for provisioning infrastructure declaratively and integrating it into workflows.
Understanding of networking concepts and hardware.
Experience with tools like Solarwinds, Prometheus, Grafana for tracking metrics, logs, and building dashboards/alerts.
Strong security mindset—experience managing secrets and automating secure network configurations.
Familiarity with managing and querying relational and/or NoSQL databases, especially in the context of infrastructure tools and telemetry data.
Interest or experience in applying AI to network operations or automation use cases is a strong plus.
Comfortable working in Agile environments and contributing as part of a fully remote team.

Benefits

Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
401(k) program with company match, stock reimbursement program
New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
Volunteer time off, crowdfunding match

Tip: use these terms in your resume and cover letter to boost ATS matches.

PythonGoRustAnsibleCI/CDDockerKubernetesTerraformPuluminetworking concepts

collaborationproblem-solvingdata-driven analysisproactivecommunicationadaptabilityattention to detailincident responsetroubleshootingteamwork