Ticketmaster

Senior Manager, eCommerce Growth – Ancillary Revenue

Ticketmaster

full-time

Posted on:

Location Type: Hybrid

Location: Arizona, Florida, Oregon, Texas • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Job Level

Senior

About the role

  • Own the commercial strategy, execution, and ongoing management of Fan and Season Ticket Holder resale business lines, including Ticketmaster’s instant offer program
  • Define and prioritize multi-year business plans and support initiatives based on data-driven opportunity assessments
  • Clearly communicate plans, findings, and recommendations to senior stakeholders to drive alignment and action
  • Partner closely with Product to influence roadmap priorities and define business requirements
  • Lead cross-functional collaboration with teams including pricing, marketing, operations, fan support, design, and finance to drive aligned execution
  • Manage and mentor a small team to deliver high-impact insights and strategic recommendations
  • Monitor key business and financial performance metrics; identify gaps, risks, and opportunities
  • Optimize and evolve business strategy through continuous learning, market trend analysis, and performance diagnostics

Requirements

  • 7+ years of experience in strategy consulting, corporate strategy, or a similarly rigorous analytical role
  • Bachelor’s degree in Business, Economics, Finance, Engineering, or a related analytical field
  • Strong business acumen and strategic mindset; able to connect data insights to broader commercial objectives
  • Proven ability to work independently in a fast-paced, results-oriented environment while managing multiple priorities
  • Exceptional analytical and problem-solving skills, with the ability to synthesize complex data into clear, actionable recommendations
  • Clear and confident communicator, with the ability to influence and partner with cross-functional stakeholders and senior leadership
  • Willingness and ability to work from our Chicago office as needed
Benefits
  • Health : Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
  • YOURSELF : Free concert tickets, generous paid time off including paid holidays, sick time, and personal days
  • WEALTH : 401(k) program with company match, stock reimbursement program
  • FAMILY : New parent programs including caregiver leave and baby bonuses, plus fertility, adoption, foster, or surrogacy support
  • CAREER : Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
  • OTHERS : Volunteer time off, crowdfunding match

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisbusiness strategyfinancial performance metricsmarket trend analysisperformance diagnosticsstrategic recommendationsbusiness requirements definitionmulti-year business planninganalytical role experiencecommercial strategy execution
Soft skills
strong business acumenstrategic mindsetanalytical skillsproblem-solving skillsclear communicationinfluencing skillscross-functional collaborationmentoringindependent workresults-oriented
Certifications
Bachelor’s degree in BusinessBachelor’s degree in EconomicsBachelor’s degree in FinanceBachelor’s degree in Engineering