Ticketmaster

Client Support Assistant – 12 month FTC

Ticketmaster

full-time

Posted on:

Location Type: Office

Location: London • 🇬🇧 United Kingdom

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Job Level

Mid-LevelSenior

About the role

  • Offer administrative, client relationship and operational support to the Client Account Management (CAM) teams
  • Assist the CAM teams in satisfying, retaining, and developing current or future client relationships
  • Ensure good levels of communication with venues and promoters whilst providing system support and query resolution
  • Support CAM teams in effectively monitoring and controlling available ticket inventory
  • Attend event day box offices (venue-based and ‘green field’ sites) as directed by the Senior CAMs

Requirements

  • Ticketmaster systems experience preferable
  • I.T. literate - Windows Office Suite (Word, Excel and Outlook)
  • A proven understanding of the ticketing/entertainment industry
Benefits
  • Health and safety policy
  • Inclusive work environment

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
client relationship managementcommunicationoperational supportquery resolutionmonitoringcontrolling inventory