TIAA

Director, Business Management – Chief Administrative Office

TIAA

full-time

Posted on:

Location Type: Hybrid

Location: Frisco • Texas • United States

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Salary

💰 $91,600 - $134,000 per year

Job Level

Lead

About the role

  • Provide strategic support for the assigned business area
  • Execute strategic business management consulting to leaders by analyzing metrics and presentations to support business strategies
  • Driving business management policies and routines
  • Central point of contact for leaders in execution of business management tasks
  • Day-to-day technical/functional expert in assigned area
  • Make decisions on tactical issues that impact the business
  • Maintain and support implementation of policies and procedures in support of the business area strategy
  • Implement process improvements
  • Analyze and report on area data (financial, headcount, etc.) and performance metrics
  • Support business management projects by monitoring and tracking risks, issues and action items
  • Drive and oversee meeting planning in support of business projects and objectives
  • Influence the development of new strategic initiatives through tracking budgets and milestones

Requirements

  • 5+ years required, 7+ years preferred in business management skills
  • Self-starter with ability to work independently and think critically
  • Excellent project management capabilities for complex, large-scale initiatives
  • Demonstrated business performance measurement experience
  • Ability to manage multiple priorities in a fast-paced, changing environment
  • Strong tolerance for ambiguity while maintaining focus on results
  • Superior written and oral communication skills
  • Ability to distill complex information into clear, concise content for all levels
  • Demonstrated skill in influencing senior leadership
  • Effective development and delivery of key messages
  • Strong relationship building across all organizational levels
  • Collaborative approach within geographically distributed teams
  • Strategic thinker who effectively navigates cross-functional environments
  • Commitment to continuous improvement
  • Advanced proficiency in Microsoft Office (Word, Excel, PowerPoint, SharePoint, Teams)
  • Benefit if the candidate has experience with Canva and MyGAIT
Benefits
  • comprehensive Total Rewards package
  • superior retirement program
  • highly competitive health, wellness, and work-life offerings
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business managementproject managementbusiness performance measurementprocess improvementsdata analysisrisk managementstrategic initiativesbudget trackingmetrics analysispolicy implementation
Soft Skills
self-startercritical thinkingcommunication skillsinfluencing senior leadershiprelationship buildingcollaborationstrategic thinkingadaptabilityfocus on resultscontinuous improvement