VP, Operations

Tia

full-time

Posted on:

Location Type: Remote

Location: Remote • Arizona, California, New York • 🇺🇸 United States

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Salary

💰 $200,000 - $275,000 per year

Job Level

Lead

Tech Stack

SQLTableau

About the role

  • Lead day-to-day and long-term operations across all clinics, markets, and care modalities to achieve volume, access, quality, and EBITDA goals.
  • Rapidly translate strategic direction into operational reality — including scheduling models, visit templates, staff allocation, workflows, and performance expectations.
  • Own critical operational mandates (e.g., build the design and system Tia needs to hit appointments completed per day targets) and drive end-to-end implementation across markets, clinicians, systems, and workflows.
  • Build scalable operating models that improve access, efficiency, and margin without compromising patient experience.
  • Drive execution on cross-functional initiatives tied to revenue, cost, quality, and patient experience – ensuring every team knows their targets and delivers on time.

Requirements

  • 12+ years of operations leadership in healthcare, with significant experience running fee-for-service primary care at scale.
  • Proven track record of delivering operational, quality, and financial results in a multi-site or multi-market environment.
  • Strong experience with scheduling optimization, throughput improvement, provider efficiency, and workflow redesign.
  • Hands-on experience building operational models; proficiency with SQL, Excel required; BI tools (e.g., Tableau) a plus.
  • Experience partnering with executive teams and presenting to Boards.
  • Prior experience in high-growth, operationally complex healthcare environments strongly preferred.
Benefits
  • Unlimited vacation
  • Free Tia membership
  • Competitive stock option package
  • $300 one-time WFH stipend
  • $50/month phone and internet reimbursement
  • Medical, dental, and vision benefits
  • 401k program (no matching at this time)
  • Top of the line 13" Macbook Pro
  • Travel stipend for team off-sites

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
operations leadershipscheduling optimizationthroughput improvementprovider efficiencyworkflow redesignoperational modelsSQLExcelBI toolsTableau
Soft skills
strategic direction translationcross-functional initiative executionteam target deliverycommunication with executive teamspresentation to Boards