TI Communities

Consultant

• Create warm first impressions and build lasting connections
• Showcase the best of our communities through engaging tours
• Walk applicants seamlessly through the leasing process
• Spark community pride through events, marketing, and resident engagement
• Deliver an exceptional customer experience while leaving a positive impact

Leasing Consultant

Bilingual

• Assist the Property Manager in all aspects of property management, including apartment occupancy, leasing, rent collection, resident enrichment, and customer service.
• Contribute to marketing and leasing efforts to attract prospective residents.
• Conduct property tours, highlighting the unique features and benefits of our communities.
• Assist in the screening and selection process of prospective residents.
• Ensure accurate and up-to-date records of apartment availability and occupancy rates.
• Manage the leasing process, including the preparation and execution of lease agreements.
• Provide exceptional customer service to prospective and current residents.
• Address inquiries and concerns promptly and professionally.
• Timely collection of rent payments from residents and maintenance of accurate records.
• File evictions when necessary.
• Collaborate with the Property Manager and the Impact Team to organize and coordinate community events and activities.
• Foster positive relationships with residents and address their concerns effectively.
• Coordinate maintenance requests and ensure prompt resolution.
• Stay informed about industry trends and best practices to continuously improve service delivery.

Bilingual Assistant Manager

Manager

• Lead and inspire the leasing team to deliver exceptional results and service
• Create welcoming first impressions and meaningful resident connections
• Drive leasing performance through tours, follow-up, and sales excellence
• Oversee the full leasing lifecycle from inquiry to move-in
• Maintain strong curb appeal and ensure leasing readiness of vacant homes
• Partner with the Property Manager on occupancy strategy and community goals
• Build community pride through events, outreach, and resident engagement
• Ensure compliance with Fair Housing, ADA, FCRA, and company policies
• Serve as a trusted point of contact for residents, prospects, and partners

Leasing Manager

• Provide LIHTC oversight, compliance, and management.
• Provide leadership, training, and development for the onsite team.
• Maintain direct supervision of all staff, including work schedules, the delegation of duties, and conflict resolution.
• Supervise resident retention, renewal, and leasing programs to maintain maximum occupancy.
• Maintain an open door policy with residents to provide outstanding customer service and build lasting relationships.
• Oversee resident relations, which includes taking resident phone calls, requests, and concerns.
• Drive financial results to meet TI Communities' income and expense goals.
• Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property's occupancy and revenue goals.
• Lead sales with continuous involvement in the leasing process including leasing apartment homes, renewing leases, developing your team's skill sets, marketing your community, and monitoring market conditions.
• Partner with the Service Director to ensure property conditions are in good working order with excellent curb appeal.
• Perform bookkeeping and financial tasks including rent collection, delinquency, move-out statements, and financial and variance reports.
• Perform daily physical inspections of the property and coordinate with the maintenance team.
• Conduct regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
• Exercise independent judgment and discretion to handle and resolve resident requests or concerns.
• Adhere to Fair Housing laws, regulations, and TI Communities policies and procedures.
• Additional projects and/or duties as assigned by the Regional Director.

Property Manager

• Assist the Property Manager in all aspects of property management, including LIHTC recertification/requalification, apartment occupancy, leasing, rent collection, resident enrichment, and customer service.
• Ensure property is in compliance with all regulatory agreements, program guidelines, and company procedures.
• Assist with recertifications.
• Coordinate compliance inspections.
• Contribute to marketing and leasing efforts to attract prospective residents.
• Conduct property tours, highlighting the unique features and benefits of our communities.
• Assist in the screening and selection process of prospective residents.
• Ensure accurate and up-to-date records of apartment availability and occupancy rates.
• Manage the leasing process, including the preparation and execution of lease agreements.
• Provide exceptional customer service to prospective and current residents.
• Address inquiries and concerns promptly and professionally.
• Timely collection of rent payments from residents and maintenance of accurate records.
• File evictions when necessary.
• Collaborate with the Property Manager and the Impact Team to organize and coordinate community events and activities.
• Foster positive relationships with residents and address their concerns effectively.
• Coordinate maintenance requests and ensure prompt resolution.
• Stay informed about industry trends and best practices to continuously improve service delivery.

Leasing Consultant

Bilingual Assistant Manager

Leasing Consultant

Leasing Consultant

Leasing Manager

Property Manager

Lease Up Assistant Property Manager – LIHTC, HUD Experience Required