Senior Manager, Innovation – Design
Thyme Care
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $145,000 - $165,000 per year
Job Level
About the role
- Evaluate program performance: Define success metrics and monitor care delivery programs across clinical outcomes, member experience, utilization, and cost. Identify trends, variation, and opportunities for improvement.
- Support ROI and sustainability assessments: Partner with Clinical, Operations, and Finance teams to evaluate the effectiveness and sustainability of new and existing programs. Help inform decisions about program refinement, continued investment, and scale.
- Translate insights into action: Synthesize clinical, operational, and performance data into clear, actionable recommendations for leaders and frontline teams. Support implementation of changes that improve effectiveness and efficiency.
- Partner on program design and evolution: Contribute to early program design to ensure initiatives are operationally feasible, measurable, and positioned for scale. Help evolve programs over time based on performance learnings.
- Support operational optimization: Work with operations and clinical leaders to identify process, staffing, or workflow adjustments that improve program performance and consistency.
- Drive cross-functional alignment: Collaborate closely with Clinical, Operations, Product, and Finance teams to align on goals, metrics, and execution plans.
- Build repeatability and scale: Help translate successful programs into clear playbooks, metrics, and operating norms that support consistent delivery across teams.
Requirements
- 6–8+ years of experience in healthcare innovation, clinical operations, business operations, consulting, or related fields.
- Experience evaluating program performance, including outcomes, utilization, and cost.
- Demonstrated ability to work cross-functionally with clinical, operational, and analytics partners.
- Strong project management and organizational skills.
- High data literacy and comfort working with dashboards, analyses, and performance metrics.
- Excellent written and verbal communication skills.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
program performance evaluationROI assessmentdata synthesisoperational optimizationproject managementdata analysisperformance metricsclinical operationsbusiness operationshealthcare innovation
Soft Skills
cross-functional collaborationorganizational skillscommunication skillsanalytical thinkingproblem-solvingleadershipadaptabilityteamworkstrategic thinkingattention to detail