This is a hands-on role that will require a high level of autonomy in their work and the ability to make decisions as the founding Engineer supporting the Business Applications team.
Unlock and expand write-based and read-based integrations with our product systems (e.g., via GraphQL, APIs) for real-time data pulls.
In the near term, building out a microservices architecture to allow Business Application tools to be integrated with product services.
Longer term, expanding the existing event-based integrations framework for Salesforce and other 3rd-Party tools into a more scalable, BusApps-owned architecture.
Partner with Commercial Operations and Trust & Safety to deliver backend infrastructure for campaigning, alerting, and automation.
Collaborate with relevant AI/ML teams to unlock automation and LLM-driven workflows, powering initiatives like Conversational AI.
Contribute to backend best practices — service architecture, event-driven systems, monitoring, and resiliency — to scale internal tools into a cohesive platform.
Requirements
4+ years experience in backend engineering, with experience building microservice architectures and online services.
Experience building and maintaining integration frameworks, middleware, or service layers that connect enterprise SaaS business tools (e.g., Salesforce, Zendesk, contact center platforms) to backend systems.
Fluent in at least one major programming language (Go, Python, Java, or similar) and are able to work with multiple coding languages. You have experience building software using databases (e.g. Postgres, DynamoDB, etc.).
Experience developing event-driven architectures, messaging systems, or workflow engines.
Track record of working cross-functionally with infra, product, and business teams to deliver scalable systems.
Hands-on experience building and operating services in cloud environments (e.g. AWS, GCP, Azure) with secure service entry points, managing authentication/authorization, and implementing scalability and resiliency patterns.
Benefits
N/A
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