Senior Engineering Technical Program Manager – Internal Platform Infrastructure

Thumbtack

Technical Program Manager leading Internal Platform Infrastructure for Thumbtack's operational teams. Collaborating with engineering and business stakeholders to drive AI-forward technology delivery.

Posted 4/16/2026full-timeRemote • 🇨🇦 CanadaSenior💰 CA$145,400 - CA$188,100 per yearWebsite

Tech Stack

Tools & technologies

AWSETLMicroservicesTerraform

About the role

Key responsibilities & impact

Drive end-to-end program management across our Business Applications and IT Infrastructure portfolios, from discovery and prioritization through implementation and operationalization.
Lead architecture-heavy platform and integration programs across a complex, highly integrated tooling stack spanning CRM, identity, telephony, automation, and data systems; drive RFCs, design reviews, and cross-functional tradeoff discussions.
Own vendor and third-party technical relationships, including evaluations, pilot design, contract and renewal coordination, technical escalations, and build-vs-buy recommendations.
Program manage identity, access, and security initiatives spanning SSO, SCIM, RBAC, service accounts, device trust, zero trust, and compliance tooling rollouts.
Drive enterprise AI platform evaluation and deployment, including LLM-based agents, tool and skill frameworks, MCP and connector patterns, governance models, security controls, observability, and adoption tracking.
Coordinate data and workflow infrastructure initiatives across ETL/reverse ETL, system migrations, source-of-truth modeling, and business-critical integrations.
Lead business rhythms and planning cycles for the Internal Tools Infrastructure team, overseeing OKR attainment and roadmap execution to ensure high-impact results.

Requirements

What you’ll need

5+ years in Technical Program Management within infrastructure, platform, enterprise systems, or IT organizations, working across Engineering, Security, IT, Procurement, Data, HR, and business stakeholders.
Strong technical fluency with authentication/identity patterns (SSO, SCIM, RBAC, service accounts), infrastructure concepts (AWS, IAM, Terraform), and infrastructure-as-code workflows.
Experience with complex, integrated tooling stacks spanning CRM, telephony, automation, identity, and data systems, with literacy across APIs, ETL/reverse ETL, data pipelines, and source-of-truth modeling.
Proven vendor management covering RFP/RFI processes, evaluations, pilots, renewals, and escalation management.
Practical fluency in modern enterprise AI concepts, including LLMs, AI agents, tools, skills, MCP or similar connector patterns, guardrails, and governance; demonstrated habit of leveraging AI tooling to accelerate your own program management work meaningfully.
Experience working alongside platform engineering, SRE, or infrastructure teams on API platforms, microservices, observability, or security infrastructure programs.
Excellent written and verbal communication, with a track record of driving alignment and decisions in ambiguous environments.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Thumbtack Website LinkedIn All Job Openings 1001 - 5000 employees 👥 B2C 🏪 Marketplace B2C
Marketplace
Home Services Thumbtack is a platform that connects people with local professionals offering various services such as home improvement, repair, and cleaning. Users can search for specific services like house cleaning, handyman work, electrical and wiring repair, and more, getting access to trusted professionals with reviews and cost estimates. The platform is designed to make finding, hiring, and working with professionals simple and efficient, with the convenience of managing everything from one app. It serves millions of people across the U. S. , providing a wide range of services including landscaping, event planning, and more. Senior Engineering Technical Program Manager – Internal Platform Infrastructure Job not on LinkedIn 🔥 54 minutes ago 🇨🇦 Canada – Remote 💵 $145.4k - $188.1k / year ⏰ Full Time 🟠 Senior 🏗️ Platform Engineer AWS ETL Microservices Terraform Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Drive end-to-end program management across our Business Applications and IT Infrastructure portfolios, from discovery and prioritization through implementation and operationalization.
Lead architecture-heavy platform and integration programs across a complex, highly integrated tooling stack spanning CRM, identity, telephony, automation, and data systems; drive RFCs, design reviews, and cross-functional tradeoff discussions.
Own vendor and third-party technical relationships, including evaluations, pilot design, contract and renewal coordination, technical escalations, and build-vs-buy recommendations.
Program manage identity, access, and security initiatives spanning SSO, SCIM, RBAC, service accounts, device trust, zero trust, and compliance tooling rollouts.
Drive enterprise AI platform evaluation and deployment, including LLM-based agents, tool and skill frameworks, MCP and connector patterns, governance models, security controls, observability, and adoption tracking.
Coordinate data and workflow infrastructure initiatives across ETL/reverse ETL, system migrations, source-of-truth modeling, and business-critical integrations.
Lead business rhythms and planning cycles for the Internal Tools Infrastructure team, overseeing OKR attainment and roadmap execution to ensure high-impact results. 🎯 Requirements
5+ years in Technical Program Management within infrastructure, platform, enterprise systems, or IT organizations, working across Engineering, Security, IT, Procurement, Data, HR, and business stakeholders.
Strong technical fluency with authentication/identity patterns (SSO, SCIM, RBAC, service accounts), infrastructure concepts (AWS, IAM, Terraform), and infrastructure-as-code workflows.
Experience with complex, integrated tooling stacks spanning CRM, telephony, automation, identity, and data systems, with literacy across APIs, ETL/reverse ETL, data pipelines, and source-of-truth modeling.
Proven vendor management covering RFP/RFI processes, evaluations, pilots, renewals, and escalation management.
Practical fluency in modern enterprise AI concepts, including LLMs, AI agents, tools, skills, MCP or similar connector patterns, guardrails, and governance; demonstrated habit of leveraging AI tooling to accelerate your own program management work meaningfully.
Experience working alongside platform engineering, SRE, or infrastructure teams on API platforms, microservices, observability, or security infrastructure programs.
Excellent written and verbal communication, with a track record of driving alignment and decisions in ambiguous environments. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs M365 Platform, Power Platform Engineer 🕒 April 7 BMO U.S. 5001 - 10000 🏦 Banking 💸 Finance 💳 Fintech Website LinkedIn All Job Openings M365 Platform & Power Platform Engineer ensuring reliability and modernization of Microsoft's services while building a scalable Power Platform environment. Leading engineering tasks and platform governance initiatives. 🇨🇦 Canada – Remote 💵 $75.9k - $141.9k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏗️ Platform Engineer Lead API/Platform Engineer 🕒 April 1 IDC 1001 - 5000 🤝 B2B Website LinkedIn All Job Openings Senior API/Platform Engineer at IDC responsible for developing AI-driven intelligence platforms. Lead a team of engineers while hands-on coding and shaping technology decision-making. 🇨🇦 Canada – Remote 💵 $125k - $185k / year ⏰ Full Time 🟠 Senior 🏗️ Platform Engineer Python Platform Engineer 🕒 March 31 My Personal Recruiter 11 - 50 👥 HR Tech 🎯 Recruiter 👥 B2C Website LinkedIn All Job Openings Platform Engineer supporting cloud-based big data solutions at Fitch Group. Collaborating with architects and engineers to design a cutting-edge cloud data platform. 🇨🇦 Canada – Remote ⏰ Full Time 🟠 Senior 🔴 Lead 🏗️ Platform Engineer Amazon Redshift Ansible AWS Cloud Python SDLC Intermediate Platform Developer 🕒 March 26 ScanSource 1001 - 5000 🤝 B2B 🔧 Hardware ☁️ SaaS Website LinkedIn All Job Openings Intermediate Platform Developer responsible for platform infrastructure, microservices, and database maintenance. Collaborating with teams to ensure performance and resolve issues in a Canadian tech company. 🇨🇦 Canada – Remote 💵 $70k - $104k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏗️ Platform Engineer AWS Microservices SQL Intermediate Platform Developer 🕒 March 26 ScanSource 1001 - 5000 🤝 B2B 🔧 Hardware ☁️ SaaS Website LinkedIn All Job Openings Intermediate Platform Developer developing and maintaining platform infrastructure and microservices. Collaborating with teams to ensure system scalability, reliability, and performance. 🇨🇦 Canada – Remote 💵 $70k - $104k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏗️ Platform Engineer AWS Microservices SQL View More Platform Engineer Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Technical Program ManagementAuthentication patternsIdentity patternsInfrastructure conceptsInfrastructure-as-codeData pipelinesETLReverse ETLVendor managementEnterprise AI concepts

Soft Skills

CommunicationAlignmentDecision makingProgram managementCross-functional collaborationLeadershipOrganizational skillsProblem solvingAdaptabilityStakeholder management