Thumbtack

Senior Engineering Technical Program Manager – Internal Platform Infrastructure

Thumbtack

full-time

Posted on:

Location Type: Remote

Location: CaliforniaNew YorkUnited States

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Salary

💰 $159,800 - $243,100 per year

Job Level

Tech Stack

About the role

  • Drive end-to-end program management across our Business Applications and IT Infrastructure portfolios
  • Lead architecture-heavy platform and integration programs across a complex, highly integrated tooling stack
  • Own vendor and third-party technical relationships
  • Program manage identity, access, and security initiatives
  • Drive enterprise AI platform evaluation and deployment
  • Coordinate data and workflow infrastructure initiatives
  • Lead business rhythms and planning cycles for the Internal Tools Infrastructure team

Requirements

  • 5+ years in Technical Program Management within infrastructure, platform, enterprise systems, or IT organizations
  • Strong technical fluency with authentication/identity patterns (SSO, SCIM, RBAC, service accounts)
  • Experience with complex, integrated tooling stacks spanning CRM, telephony, automation, identity, and data systems
  • Proven vendor management covering RFP/RFI processes, evaluations, pilots, renewals, and escalation management
  • Practical fluency in modern enterprise AI concepts, including LLMs, AI agents, tools, skills
  • Experience working alongside platform engineering, SRE, or infrastructure teams on API platforms, microservices, observability, or security infrastructure programs
  • Excellent written and verbal communication skills
Benefits
  • Thumbtack embraces diversity
  • Equal opportunity workplace with non-discrimination policy
  • Reasonable accommodations for individuals with disabilities
  • Manufacturer grants for educational support
  • Committed to providing a crafted hiring experience
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementauthentication patternsidentity patternsSSOSCIMRBACAPI platformsmicroservicesobservabilitysecurity infrastructure
Soft Skills
communication skillsvendor managementevaluation skillsplanning skills