Thumbtack

Program Manager II, Service Operations

Thumbtack

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $103,700 - $158,400 per year

About the role

  • Drive programs with a strategic lens within defined program scope
  • Own end-to-end program execution for assigned programs
  • Identify opportunities for automation within programs
  • Lead cross-functional alignment with rigor and care
  • Establish reliable operating rhythms
  • Set a high bar for follow-through

Requirements

  • 5+ years of experience in program or project management
  • Proficiency in project management software (e.g., Jira, Coda, Smartsheet)
  • Familiarity with Agile and Waterfall methodologies
  • Strong analytical and problem-solving skills
  • Effective communication skills
  • Experience in a high-growth, fast-paced technology environment preferred
  • Demonstrated ability to actively build with AI and automation
Benefits
  • Competitive salary
  • Health insurance
  • Paid time off
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementproject managementautomationAgile methodologyWaterfall methodologyanalytical skillsproblem-solving skills
Soft Skills
effective communicationcross-functional alignmentleadershiporganizational skills