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THS+

Patient Services Specialist

THS+

Patient Services Specialist greeting patients and managing their information for OrthoCarolina. Handling patient visits, phone calls, and cashier duties in a medical setting.

Posted 7/10/2026full-timeIndian Land • South Carolina • 🇺🇸 United StatesJuniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in patient information management, including data entry into EPIC and handling medical terminology. Excels in customer service and has a solid understanding of insurance processes within a medical clinic environment.

Highest-signal resume keywords
EPIC/EMR BackgroundMedical TerminologyCustomer Service SkillsInsurance KnowledgeCashier Duties

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Data EntryPatient Information ManagementMedical Forms PreparationAppointment SchedulingCharge Posting
Soft Skills
Excellent CommunicationInterpersonal Skills
Tools & Technologies
EPIC
Certifications & Qualifications
High School DiplomaAssociate DegreeBachelor's Degree
Industry Keywords
Medical ClinicCo-Payment CollectionFMLA FormsDisability Forms

About the role

Key responsibilities & impact
  • Greets patients
  • Prepares forms
  • Collects, verifies, and enters patient information into EPIC
  • Answers incoming phone calls and directs calls
  • Makes appointments
  • Performs Cashier duties as directed including posting of charges
  • Collection of co-payments/co-insurance and balances due
  • Follows the process for release of medical information and FMLA/disability forms completion as requested

Requirements

What you’ll need
  • High school graduate and/or associate or bachelor's degree
  • Prefer minimum of one year experience in medical clinic setting.
  • Excellent customer service skills
  • Working knowledge of insurance
  • Epic/EMR background a plus
  • Medical terminology

Benefits

Comp & perks
  • Paid company holidays
  • Wellness programs
  • Tuition reimbursement