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Customer Support Representative, Medical Billing
THS+Customer Support Representative responsible for answering and routing patient account calls. Processing insurance claims and assisting patients with account questions in healthcare setting.
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
processing electronic insurance claimsgenerating claims reportsanalyzing claims reportsprocessing insurance claims for secondary payerscredit card transactions
Soft Skills
customer servicecommunicationproblem-solvingattention to detailorganizational skills
Industry Keywords
health caremedical billinginsurance claimspatient accountsphone work
About the role
Key responsibilities & impact- Courteously answering and routing business office patient account phone calls
- Assist patients with account questions
- Processing electronic insurance claims
- Generating and analyzing custom claims reports
- Processing insurance claims for secondary payers and credit card transactions
Requirements
What you’ll need- Health care and/or medical billing experience
- Experience in processing electronic insurance claims
- Ability to process insurance claims for secondary payers
- Comfortable with a job that requires very heavy phone work
Benefits
Comp & perks- paid company holidays
- wellness programs
- tuition reimbursement