Senior Software Account Representative

Thryv

Senior Software Account Representative responsible for client relationship management and increasing SaaS sales engagement. Collaborating with the team to provide software solutions for local businesses.

Posted 7/8/2026full-timeAtlanta • 🇺🇸 United StatesSenior💰 $96,800 per yearWebsite

About the role

Key responsibilities & impact

This role is responsible for increasing Thryv’s penetration to the existing client base, increasing client engagement with existing software clients, and growing the SaaS client base through new sales.
This role calls on existing clients to nurture and grow relationships while identifying and pursuing new client opportunities to meet a predetermined sales quota.
While the majority of client interactions can be held remotely, this role is expected to engage with clients face-to-face approximately 25% of the time.
Contacts assigned clients and presents opportunities for additional sales and/or extended usage based on client needs.
Identifies and secures new SaaS clients by leveraging self-generated prospecting (i.e. networks, referrals, etc.) and company-initiated prospecting programs.
Executes all defined operational processes and requirements with excellence (i.e., designed cadences for client and prospect engagement, ongoing product and demo certifications, order entry requirements, centralized intake forms, etc.).
Participates in sales meetings, call calibrations, and training as needed.

Requirements

What you’ll need

3+ years of direct sales experience required (preferably in a SaaS role or company)
2+ years’ experience in outbound sales (full sales cycle) role required
Industry knowledge with the ability to gain a thorough understanding of the Thryv product suite
Exceptional interpersonal and communication skills, both written and verbal, with strong emotional intelligence, adaptability, and the ability to build relationships.
Time and organization skills with the ability to effectively manage multiple priorities with competing schedules or conflicting demands
Ability to work independently in a remote-first environment, effectively conducting sales presentations while following company established processes and procedures
Strong technical skills with proficiency in MS office and the ability to learn new programs and systems
25% driving requirement and valid drivers license. Must live local to the city of the job posting (within a 1-hour commute)

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Flexible work arrangements
Professional development opportunities

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Sales Quota AchievementFull Sales Cycle ManagementClient Relationship ManagementProspecting TechniquesOperational Process Execution

Soft Skills

Interpersonal SkillsEmotional IntelligenceAdaptabilityRelationship BuildingOrganizational Skills

Certifications

Valid Driver's License