Account Development Representative – Appointment Setter

Thryv

Appointment Development Representative connecting with Aussie business owners through outbound calls. Helping generate leads and supporting field sales team with qualified opportunities.

Posted 5/5/2026full-timeRemote • 🇦🇺 AustraliaMid-LevelSenior💰 A$55,750 per yearWebsite

About the role

Key responsibilities & impact

Conduct 60+ outbound calls per day to Aussie business owners using our automatic dialler and lead sources including Yellow Pages and Thryv
Ask smart, purposeful questions to uncover real opportunities and qualify which leads are ready to move to the field sales team
Capture key insights and hand off qualified leads to Field Sales BDMs with everything they need to walk in prepared
Manage follow-ups with discipline — calls, SMS and email — so no opportunity slips through the cracks
Achieve daily, weekly and monthly KPIs and activity targets as set out by the business
Earn commission on opportunities you generate that convert into sales
Maintain clean, accurate pipeline notes and participate in regular team huddles and coaching sessions

Requirements

What you’ll need

You can handle 60+ calls a day and still sound like a human — your energy is real and it shows
You ask smart questions and know how to spot the difference between a quick hello and a door that's opening
You've worked in a customer-facing or foundational sales role — retail, hospitality or call centre experience is a real plus
You're driven by clear targets and get genuine satisfaction from ticking them off
You're organised, disciplined and persistent — follow-through is your superpower
You work from home effectively and can self-manage in a structured environment
You don't need a sales title. You need energy, curiosity and follow-through.

Benefits

Comp & perks

Commission on conversions - Earn on every opportunity you generate that turns into a sale
Work from home - Mon–Fri 8:30am–5:00pm AEST. Evenings and weekends all yours.
Strong onboarding - Coaching, huddles and support from day one
Annual salary reviews - Strong performance gets noticed and rewarded
Down-to-earth culture - Performance-driven but genuinely human. We back our people.

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

communicationorganizationdisciplinepersistencecuriosityenergyself-managementfollow-throughcustomer-facing skillssales acumen