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Thryv

Business Advisor – Inside Sales

Thryv

Business Advisor for inside sales working remotely in Australia. Helping local SMBs thrive through outbound and inbound sales efforts on the Thryv platform.

Posted 5/5/2026full-timeRemote • 🇦🇺 AustraliaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Conducting outbound and inbound calls to existing and prospective Thryv customers
  • Managing the full sales cycle — from prospecting and qualifying through to close and onboarding handover
  • Nurturing and growing an existing customer portfolio through upselling and cross-selling relevant products
  • Acquiring and developing new business opportunities via both inbound and outbound activity
  • Achieving monthly sales targets and contact centre KPIs set out by the business
  • Maintaining accurate pipeline records and forecasting expected sales returns to your manager
  • Ensuring all sales campaigns, workflow and close rates are completed on time and to standard
  • Complying with all Thryv policies, legislation and required compliance training

Requirements

What you’ll need
  • Full sales cycle experience - From first contact and qualification through to close and handover — you've done it all.
  • Contact centre / Telesales background - You're comfortable in a structured call environment and know how to perform against KPIs.
  • Sales account management - You have experience nurturing, upselling and growing an existing customer portfolio.
  • SaaS or digital media knowledge - Familiarity with SaaS platforms or the digital media landscape is a strong advantage.

Benefits

Comp & perks
  • Work from home — permanently - No commute, no compromise.
  • Purpose with every call - Help real businesses solve real problems with tools that genuinely work.
  • Performance rewards - Bring your drive — we'll match it with meaningful earning opportunity.
  • Career pathways - Progress as fast as your ambition and results take you.
  • A culture that backs you - Celebrate wins, share the journey, grow together as a team.
  • Hands-on coaching - Ongoing training and mentoring from day one.

ATS Keywords

✓ Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales cycle experienceupsellingcross-sellingpipeline managementsales forecastingKPI achievement
Soft Skills
communicationcustomer relationship managementorganizational skills