Thrivent

Account Manager

Thrivent

full-time

Posted on:

Location Type: Office

Location: Minneapolis • Minnesota • Wisconsin • United States

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Salary

💰 $89,895 - $121,621 per year

About the role

  • Serve as the primary point of contact for assigned marketing and business partners, building trusted relationships and aligning creative work to strategic priorities.
  • Lead proactive planning, forecasting, and prioritization to ensure clarity on creative scope, timing, resource needs, and workload management across studios.
  • Translate project objectives into clear creative briefs and actionable plans in partnership with marketers, business partners, and creative managers.
  • Oversee the flow of work across two cross-functional studios, from intake through delivery, ensuring inputs, timelines, and expectations are clearly defined.
  • Manage creative reviews, feedback cycles, and small-scale in-house productions—including coordination of shoots, rights management, and file organization—to support quality delivery and creative excellence.
  • Lead post-project retrospectives to evaluate performance, capture learnings, and drive continuous improvement.
  • Partner closely with a Creative Project Manager to deliver work efficiently through the creative workflow and process, providing mentorship, guidance, and clear delegation.
  • Proactively manage communication, project status, and risk mitigation while providing strategic consultation to elevate creative output and deliver on business outcomes.
  • Develop planning, reporting, and forecasting capabilities within the creative team.
  • Develop process improvements that strengthen operational excellence and connect creative work to measurable results.

Requirements

  • Bachelor's degree in advertising, marketing, communications, business administration or related experience
  • 6 –10 years of experience in account management, marketing, or creative operations within an agency or in-house creative team environment
  • Strong understanding of project management methodologies and experience with project management tools (Monday.com preferred or similar)
  • Experience partnering closely with creative, strategy, and marketing teams to deliver integrated campaigns or programs
  • Experience in resource management and capacity planning
  • Ability to identify and mitigate project challenges and bottlenecks
  • Strong understanding of the creative development process and ability to support it across disciplines
  • Excellent communication, organization, and problem-solving skills
  • Demonstrated ability to think strategically and translate business goals into creative action plans
  • Detail-oriented and committed to accuracy and quality of creative work
Benefits
  • various bonuses (including, for example, annual or long-term incentives)
  • medical, dental, and vision insurance
  • health savings account
  • flexible spending account
  • 401k
  • pension
  • life and accidental death and dismemberment insurance
  • disability insurance
  • supplemental protection insurance
  • 20 days of Paid Time Off each year
  • Sick and Safe Time
  • 10 paid company holidays
  • Volunteer Time Off
  • paid parental leave
  • EAP
  • well-being benefits
  • other employee benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementresource managementcapacity planningcreative development processcreative briefsforecastingworkload managementprocess improvementscreative workflowstrategic consultation
Soft Skills
communicationorganizationproblem-solvingstrategic thinkingrelationship buildingmentorshipguidanceattention to detailcontinuous improvementrisk mitigation
Certifications
Bachelor's degree in advertisingBachelor's degree in marketingBachelor's degree in communicationsBachelor's degree in business administration