Thrivent

Senior Product Owner

Thrivent

full-time

Posted on:

Location Type: Remote

Location: Minnesota • Wisconsin • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $132,814 - $179,690 per year

Job Level

Senior

About the role

  • Participate in defining key measurable outcomes, identify and create user stories
  • Provide direction and prioritization of work for the future of our core CRM technologies for development of a unified CRM on the Salesforce platform
  • Collaborate with other Product leaders and stakeholders to ensure work prioritization is aligned with Thrivent’s priorities and overall Salesforce CRM – Core Relationship product roadmap
  • Continuously innovates and evolves the product in alignment with strategic priorities
  • Responsible for creating, maintaining, and evolving the product roadmap
  • Maintain and refine product backlog: Create user stories and acceptance criteria and prioritize all stories to ensure work focuses on those with maximum business value
  • Ensure stories clearly communicate the customer and stakeholder needs to meet key business objectives
  • Available for consultation during agile team planning and grooming sessions as needed
  • Works with other product teams/owners to align product roadmaps and sprint plans
  • Engage with customers and users on a regular basis to uncover implicit and explicit needs
  • Develop and track key value drivers that measure effectiveness of product discovery and overall product performance and communicate these to stakeholders and business leaders on a regular basis

Requirements

  • Bachelor's degree or equivalent work experience
  • 5-7 years relevant business experience with Salesforce as a primary CRM system
  • Salesforce Administrative experience and/or certification
  • Demonstrated ability to translate sales and service business processes into scalable CRM capabilities
  • Strong working knowledge of Salesforce platform capabilities and constraints, including data model design, security/sharing, release management, and configuration standards/governance
  • Proven product ownership skills across discovery through delivery, including problem framing, outcome-based roadmaps, and KPI definition to measure adoption and business impact
  • Strong stakeholder management experience
  • Understand fundamentals of iterative development, software development process and procedures
  • Expertise in the principles of Agile Product Management, stakeholder management, market and user research, technology management, and process design
  • High level of organization and attention to detail
  • Passion and understanding of new technology and trends
  • Excellent communication, collaboration, and influence skills among all organizational levels; strong facilitation and executive communications skills
Benefits
  • various bonuses (including, for example, annual or long-term incentives)
  • medical, dental, and vision insurance
  • health savings account
  • flexible spending account
  • 401k
  • pension
  • life and accidental death and dismemberment insurance
  • disability insurance
  • supplemental protection insurance
  • 20 days of Paid Time Off each year
  • Sick and Safe Time
  • 10 paid company holidays
  • Volunteer Time Off
  • paid parental leave
  • EAP
  • well-being benefits
  • other employee benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SalesforceCRMproduct roadmapuser storiesacceptance criteriadata model designrelease managementconfiguration standardsKPI definitionAgile Product Management
Soft Skills
stakeholder managementcommunicationcollaborationinfluenceorganizationattention to detailproblem framingfacilitationexecutive communicationscustomer engagement
Certifications
Salesforce Administrator certification