Product Management Manager – HR Systems
Wells Fargo
ServiceNow
Senior Product Manager, Buy & Track
Thrive Market
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $165,000 - $200,000 per year
Job Level
Senior
About the role
- <li>Develop and execute product strategies to optimize our members’ experience in the purchase and post-purchase steps of their journey.</li><li>Constantly identify opportunities to reduce friction in the order path and improve order conversion rates, and optimize average order value (AOV).</li><li>Work cross-functionally with engineering, design, analytics, and partner teams to bring these strategies to life across all platforms—desktop, mobile web, and native apps.</li><li>Collaborate closely with the operations team to optimize the post-order tracking experience.</li><li>Collaborate closely with the member services team to improve automated self-service capabilities.</li><li>Leverage quantitative and qualitative data to drive decision-making, test hypotheses, and execute A/B testing to enhance the member experience. Define KPIs and metrics to measure the success of your initiatives.</li><li>Analyze market trends, competitor strategies, and user behavior to inform product enhancements that keep Thrive Market competitive.</li><li>Work closely with engineering and development teams to ensure business needs are translated into actionable product requirements, creating measurable deliverables that drive business growth.</li>
Requirements
- <li>5+ years of product management experience, with experience in both backend/tools and frontend of E-commerce</li><li>Demonstrated experience in creating, communicating, and executing product roadmaps</li><li>Proven track record of successfully launching, measuring, and iterating on features </li><li>Strong expertise in data-driven decision-making, including A/B testing and user behavior analysis</li><li>Experience with API integrations, internally or vendors</li><li>Excellent collaboration skills and experience working closely with cross-functional teams such as engineering, merchandising, and marketing</li><li>Strong project management skills, able to juggle multiple priorities and deadlines in a fast-paced environment</li><li>Deep empathy for the customer journey and an affinity for Thrive Market’s mission to bring affordable, healthy products to all members</li><li>Experience optimizing an e-commerce funnel is preferred </li><li>Experience implementing and optimizing self-service chat tools is a plus</li><li>Experience with online grocery is a plus</li><li>Experience with our main tools – JIRA, Amplitude, Figma– is a plus</li>
