Senior Site Reliability Engineer I, Datastores

ThousandEyes (part of Cisco)

full-time

Posted on: 9/7/2025

Origin: • 🇺🇸 United States • California

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💰 $152,500 - $219,200 per year

Senior

ApacheAWSCloudDynamoDBElasticSearchGoKafkaKubernetesLinuxMongoDBMySQLPythonTerraformUnix

About the role

Collaborate and work closely with the software engineers to ensure that the ThousandEyes platform datastores, infrastructure, and services are designed and optimized for availability, latency, and performance
Shown experience building and supporting critical services focusing on automation, availability, and performance
Design, implement, and maintain elastic and resilient datastores that support our growing platform on a multi-region scale
Drive and build automation wherever possible, enabling our datastores to scale effortlessly (self-service)
Participate in and contribute to improving our 24/7 incident response and on-call rotation
Handle the company’s core datastore services, maintaining a constantly growing infrastructure capable of processing meaningful incoming data daily
Responsible for availability, performance, change management, capacity planning, monitoring, and emergency response for platform datastores

Ability to design and implement scalable and well-tested solutions, with a focus on datastores
Be proficient in writing high-quality code in Python or Go
Strong Infrastructure as Code skills, ideally with Terraform and Kubernetes
Practical knowledge of cloud provider-led services (ideally AWS), and demonstrated in our context
Solid grasp of Unix/Linux systems, the kernel, system libraries, file systems, and client-server protocols
Good communication and documentation skills
Experience running highly performant and highly available MySQL, MongoDB, DynamoDB, or Apache Druid databases
Background in software or operations with experience in designing, analyzing, and troubleshooting large-scale datastores systems