Thousand Currents

People Operations

• Assist with recruitment and hiring processes, in line with established strategy and in close collaboration with hiring managers, providing relevant expertise in the development of job descriptions and candidate assessment.
• Manage onboarding schedules aligned with established processes, supporting hiring managers and co-workers in understanding and fulfilling their roles, ensuring new staff feel welcomed and confident in completing required onboarding functions.
• Collaborate with staff and supervisors to ensure job descriptions are up-to-date and clearly reflect current responsibilities and expectations.
• Approach current people & culture processes with an eye for refinement, collecting feedback, conducting best practice research, and proposing improvements.
• Support human centric and values aligned offboarding processes.
• Capitalize on available data to surface trends and inform retention strategies and culture levers.
• Serve as primary HR contact for all employees, escalating matters to the Director, People & Culture as necessary.
• Oversee administration of the human resources information system (HRIS, currently Bamboo HR), ensuring relevant documents are secure, organized, and accessible at the appropriate level, and personnel data is up-to-date.
• Manage benefits programs, coordinate annual Open Enrollment, assist in plan administration, enrollment, and compliance, and responding rapidly to employees questions or requests.
• Provide bi-weekly payroll updates to the Finance team and support timely personnel updates across all relevant platforms (HRIS, payroll, benefits, etc.).
• In collaboration with appropriate operations and technology staff, ensure People & Culture tools, resources, documents, and data are securely stored, easily searchable, and maintained in accordance with record retention laws and requirements.
• Ensure relevant HR dates, deadlines, and processes are communicated to staff, and information regarding people and culture processes flows smoothly.
• Track key employee and contractor dates, prompting timely action on renewals or position updates, while ensuring impacted staff remain informed.
• Support strategies to improve employee engagement, celebration, and foster a collaborative, aligned, and joyful work environment.
• Champion and integrate organization values into daily operations, implementing programs and providing resources to support employee well-being and work-life balance.
• In coordination with the Director, People & Culture, proactively engage staff to improve working relationships, build morale, and increase retention.
• Manage implementation of performance reviews, goal setting processes, staff development initiatives and development stipends, orienting supervisors and staff as needed to the process and enabling a culture of continuing learning.
• Support staff and supervisors with feedback systems, role clarity, and growth planning.
• Show up fully for organizational activities, including staff meetings, retreats and training.
• Enable appropriate information-sharing and work collaboratively with colleagues as necessary for cross program activities and functions.
• Pitch in when needed for organization-wide activities, such as the Thousand Currents Academy, annual events, fundraising drives, etc.
• Manage regular personal administration, including timely submission of receipts, reimbursement requests, scheduling, travel planning, filing HR paperwork etc.

Manager, People & Culture