Thoughtful AI

IT Systems Engineer

Thoughtful AI

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

MacOSPython

About the role

  • Integrate complex systems into Identity Management and implement new systems into the environment as they’re added.
  • Help manage Microsoft 365 / Office 365 Services such as OneDrive, SharePoint online, and Exchange Online.
  • Own and manage an MDM for device management.
  • Implement, test, and maintain GitOps workflows to ensure repeatable, auditable, and version-controlled changes across the client platform.
  • Develop and maintain scripts, policies, and configuration profiles to enforce compliance and automate device setup using scripting languages like Python and Bash.
  • Automate IT business processes.
  • Leverage APIs, webhooks, and automation to build and maintain visibility dashboards for device posture, compliance, and provisioning metrics.
  • Maintain vulnerability management processes and patch cadence across platforms.
  • Create technical and standard operating procedure documentation for workflows and policies.

Requirements

  • 4+ years of experience as an IT Systems Engineer with a heavy hand in MDM solutions and endpoint management.
  • Proficient with scripting and automation using Bash, Python, or similar languages.
  • Experience managing SaaS products and configuring SSO solutions such as Okta.
  • Experience with Git, CI/CD pipelines, and Infrastructure-as-Code or GitOps methodologies.
  • Strong knowledge of macOS, Windows, endpoint automation, and enterprise support.
  • Strong understanding of API-based integrations (e.g., REST, Graph API) for SaaS platforms.
  • Experience managing Microsoft 365/Office 365 and associated services.
  • Excellent troubleshooting, documentation, and communication skills.
Benefits
  • Competitive compensation
  • Equity participation: Employee Stock
  • Health benefits: Comprehensive medical, dental, and vision insurance
  • Time off: Generous leave policies and paid company holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
MDM solutionsendpoint managementscriptingautomationBashPythonGitCI/CD pipelinesInfrastructure-as-CodeAPI-based integrations
Soft skills
troubleshootingdocumentationcommunication