Technical Sales Engineer

Thorlabs

Technical Sales Engineer supporting photonics industry clients to drive business growth. Responsibilities include customer communication, contract negotiation, and market research.

Posted 7/10/2026full-timeEly • 🇬🇧 United KingdomMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in the photonics industry with a strong focus on customer relationship management, technical support, and business development. Proficient in managing sales pipelines and providing market insights to drive product innovation and customer satisfaction.

Highest-signal resume keywords

Master’s Degree In PhysicsOptical Setups ExperienceLaboratory Environments ExperienceSales Pipeline ManagementExcellent Communication Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Photonics Equipment KnowledgeData AnalysisReporting SkillsContract NegotiationSolution Development

Soft Skills

Strong Organizational SkillsAttention To DetailMultitaskingTime ManagementTeam Collaboration

Tools & Technologies

CRM Software

Industry Keywords

Photonics IndustryCustomer Relationship ManagementMarket FeedbackPre-Sale EnquiriesEquipment Demonstrations

About the role

Key responsibilities & impact

Generate new business, including lead qualification and solution development in many areas of the photonics industry
Frequent communication with the customer (specifications, pricing, product availability, services, etc)
Contract negotiation and coordination of design and manufacturing resources for custom solutions
Provide technical advice and support for international customers, focusing on pre-sale enquiries
Leverage industry expertise and strong customer relationships to identify additional business opportunity as existing customers’ needs grow
Find new markets/industries for Thorlabs to support
Manage the sales pipeline within CRM, from qualification to close
Provide market feedback to R&D and Marketing Communication groups
Present equipment demonstrations and interact with customers at conferences and trade fairs

Requirements

What you’ll need

Master’s Degree in Physics, optics, chemistry, engineering
First-hand experience with either optical setups, laboratory environments or photonics equipment ESSENTIAL
Excellent written and verbal communication skills with internal and external customers
Fluent in English
Strong organizational skills and attention to detail
Strong data analysis and reporting skills
Must be comfortable with presenting concepts to a large audience
Ability to work in a multidisciplinary project team to drive projects through to completion
Ability to multitask, time manage and work independently

Benefits

Comp & perks

Competitive Salary to attract the best
Contributed Pension Scheme
Group Life Cover
Private Health Care
Group Income Protection & more.