Identify new opportunities and new markets for the Thorlabs OEM team representing Thorlabs catalog of over 22,000 products as well as complete custom solutions and capabilities
Qualify and understand OEM customer technical needs (physics/engineering background required, optics/laser expertise preferred) to lead internal team of experts to deliver on OEM customer projects
OEM and Key Account Management
Dedicated point of contact for the customer
Ensure that products and services meet or exceed customer expectations
Handle all negotiations with OEM customers and Key Accounts
Be the customer’s advocate within Thorlabs
Work with OEM Project Managers, Solutions Engineers, and Sales Coordinators to provide customers with custom solutions from project conception to project end–of-life strategies
Provides accurate sales forecasting to Industrial Sales Manager and helps define sales growth strategies for the region and specific target market growth
Provides market feedback to R&D and MarCom groups
Regular travel to customer facilities, industry trade shows, and Thorlabs locations. 30-50% travel is typical.
Manage and maintain pipeline and opportunities in CRM
Requirements
Minimum 3 years of experience in technical sales and/or key account management, preferably with OEM accounts and/or in the photonics industry
BS in a Photonics related field (Physics, Engineering, BioPhotonics, etc.) or equivalent experience. Advanced technical degree preferred.
Creative application of sales and business development strategies for lead generation
Demonstrated experience in Microsoft Dynamics, CRM, Microsoft Office (Excel, Word, Outlook, PowerPoint) and communication tools
Highly organized. Able to plan and coordinate activities within the assigned sales region including planning travel, customer visits, organizing small trade shows, etc.
Learning oriented
Excellent attention to detail
Strong communication skills
Works well independently or as part of a team
Able to perform under tight deadlines and time constraints
Demonstrated experience in a customer-centric environment
US citizenship or permanent residence required to work on ITAR projects
Benefits
medical, dental and vision insurance
company paid life insurance
a generous PTO package
a 401(k) plan
tuition reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
highly organizedstrong communication skillsattention to detaillearning orientedindependent workteam collaborationability to perform under deadlinescustomer advocacynegotiation skillscreative problem solving