Tax, Accounting & Payroll Support

Thomson Reuters

Suporte telefônico aos clientes das soluções Domínio da Thomson Reuters. Resolução de problemas fiscais, contábeis e de folha de pagamento.

Posted 8/19/2026full-timeJoinville • 🇧🇷 BrazilMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in providing customer support for Tax/Accounting and Payroll modules, ensuring clarity and efficiency in problem resolution while staying informed on relevant legislation and organizational values.

Highest-signal resume keywords

Customer Service ExperienceTax/Accounting KnowledgePayroll ExperienceDomínio System KnowledgeDegree in Accounting or Related Field

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Tax KnowledgeAccounting KnowledgePayroll ProcessingAdministrative Routines

Soft Skills

Effective CommunicationProblem-SolvingGoal-Oriented

Tools & Technologies

Domínio System

Industry Keywords

Customer JourneySupport EfficiencyOrganizational ValuesLegislation Awareness

About the role

Key responsibilities & impact

Provide phone support for the Tax/Accounting and Payroll modules of the Domínio system
Ensure clarity and accuracy in the information provided to customers
Ensure efficiency in support and problem resolution
Understand the customer journey and the appropriate paths for each reported need
Act as an intermediary for requests to change or correct products
Practice and promote the organization’s values and expected behaviors
Stay up to date on the evolution of solutions offered to customers and on current legislation

Requirements

What you’ll need

Must reside in the Joinville area
Degree or currently studying Accounting, Human Resources, Business Administration, or related fields
Experience in customer service or with administrative routines
Comfortable working with goals and delivering results
Previous experience in Tax/Accounting or Payroll (differential)
Knowledge of the Domínio System (differential)

Benefits

Comp & perks

Hybrid and flexible work model
Ability to work from anywhere for up to 8 weeks per year
Culture of continuous learning and skills development
“Grow My Way” program
Medical and dental assistance
Two company mental health days
Performance-based incentive programs
Resources for mental, physical, and financial well-being
Two paid volunteer days per year
Opportunities to participate in pro bono consulting projects and ESG initiatives
Flexibility and work–life balance
Inclusive work environment that fosters belonging