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Director, Revenue Operations – LP & Government
Thomson ReutersDirector of Revenue Operations optimizing sales processes and team performance in the Legal Professionals & Government Segment. Leading initiatives in CRM adoption, revenue measurement, and efficiency improvements.
Core Competencies
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Demonstrates expertise in managing sales operations and client management within the Legal Professionals & Government Segment, with a strong focus on process improvement, project management, and cross-functional collaboration. Proven ability to leverage AI for operational efficiency and drive revenue outcomes through effective sales pipeline management and forecasting.
ATS Keywords
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About the role
Key responsibilities & impact- Manage daily operations to achieve the designated goals for Segment Sales and Client Management teams across the Legal Professionals & Government Segment
- Partnering with the sales, partnerships & alliances, marketing, customer success and business leadership to initiate and drive initiatives
- Lead CRM adoption and usage, own the sales and renewal process, identify opportunities to remove administrative burdens
- Drive revenue measurement and outcomes, improve the efficiency of the sales organization
- Excel in directing a high-performing team, using exceptional interpersonal skills and cultural sensitivity to build a collaborative environment
- Partner with Sales and transformation leadership by initiating and driving major projects involving Revenue Operations analysis
- Build and foster a collaborative relationship between sales, partnerships & alliances, customer success and marketing
- Identify, design and lead projects that further simplify complex data ecosystems to drive standardization in business intelligence
- Create and implement strategies for sales process improvement and effectiveness that facilitate continuous process improvement
- Foster an AI focused culture, leveraging AI to ‘run the business’ and advocate for an AI forward operating mechanism
- Lead President level forecast calls to drive focus, accountability and deal level inspection to ensure efficacy of the forecasting process
Requirements
What you’ll need- 10+ years of experience in GTM operations, sales, revenue operations, strategy, marketing or related experience
- Four-year college degree required
- Business operations experience, primarily in project management, GTM structuring and implementing process improvements
- Prior people management experience required leading a high performing employees
- Sales Pipeline management and Forecasting process experience
- Experience using business analytics to determine root causes and identify solutions
- Demonstrated knowledge and understanding of sales and client management workflow procedures and general business workflows
- Proven ability to build relationships cross functionally and influence all levels within the organization
- Strong thought leadership, influential communication skills, and a capacity to guide and direct field-facing initiatives through the leadership team
- Proven effective project management capability in a highly-matrixed, customer-centric organization
- Ability to travel as required by the needs of the business – estimated 20%
Benefits
Comp & perks- Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role)
- Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges
- Comprehensive benefit plans to include flexible vacation
- Two company-wide Mental Health Days off
- Access to the Headspace app
- Retirement savings
- Tuition reimbursement
- Employee incentive programs
- Resources for mental, physical, and financial wellbeing