Client Services Representative

Thomson Reuters

Associate Client Services Representative providing support to the Customer Service team in print operations. Maintaining accurate order information and assisting with shipping documentation.

Posted 6/24/2026full-timeEagan • Minnesota • 🇺🇸 United StatesJuniorMid-Level💰 $39,900 - $74,100 per yearWebsite

About the role

Key responsibilities & impact

Support the Customer Service team with administrative and operational tasks related to customer orders and print jobs.
Assist with Revenue in the App activities by entering, updating, reviewing, and maintaining accurate order information.
Support invoicing processes by helping verify order details and job information.
Help manage samples and surge table activities by tracking requests and ensuring information is organized.
Maintain accurate file management and documentation processes.
Review and update ship dates for Customer Service Representatives.
Assist with OSI shipping documentation by preparing and routing shipping documents.

Requirements

What you’ll need

Strong attention to detail and commitment to entering, reviewing, and maintaining accurate information.
Good verbal and written communication skills.
Strong organizational and time management skills.
Ability to follow established processes and documentation standards.
Comfort working with spreadsheets, shared files, email, business systems, and digital documentation tools.
Basic analytical and problem-solving skills.
Ability to collaborate effectively with Client Service, Revenue, Shipping, and other internal teams.
Proficiency with Microsoft Office applications, including Outlook, Excel, Word, and Teams.

Benefits

Comp & perks

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities.
Career Development and Growth: By fostering a culture of continuous learning and skill development.
Industry Competitive Benefits: We offer comprehensive benefit plans to include paid leave, two company-wide Mental Health Days off.
Culture: Globally recognized, award-winning reputation for inclusion and belonging.
Social Impact: Make an impact in your community with our Social Impact Institute.
Making a Real-World Impact: We help customers pursue justice, truth, and transparency.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entryorder managementfile managementdocumentation processesshipping documentationanalytical skillsproblem-solving skills

Soft Skills

attention to detailverbal communicationwritten communicationorganizational skillstime managementcollaboration