Business Operations Coordinator

Thomson Reuters

Business Operations Coordinator providing administrative support for the Thomson Reuters Foundation's Senior Leadership Team. Managing director schedules, event planning, and onboarding processes across an international team.

Posted 6/23/2026full-timeManila • 🇵🇭 PhilippinesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Manage complex Director diaries, including prioritisation, scheduling, meeting logistics, and coordination across time zones.
Provide travel support for SLT and new users, including guidance on processes, systems, and troubleshooting issues.
Support event planning and logistics (e.g., leadership meetings, offsites, and team sessions), including venues, attendance, and communications.
Support Navan travel booking training for new users and provide refresher guidance where needed.
Coordinate and improve the induction process, including maintaining checklists and materials, booking sessions, and tracking completion.
Coordinate onboarding and offboarding activities for staff and contractors.
Maintain distribution lists and shared access groups, ensuring accuracy and timely updates.
Maintain organigrams (TRF and team-specific), keeping reporting lines and team structures current.
Act as the 5 Canada Square point of contact, ensuring requests are tracked, responded to, and progressed efficiently.
Own TRF mailbox administration, including triage, allocation, response standards, and maintaining an organised audit trail.
Provide regular updates to stakeholders on operational performance and exceptions.
Provide ad hoc surge support across TRF teams for invoices, including tracking, chasing approvals, correcting missing information, and coordinating with Finance/AP as required.
Support supplier onboarding, ensuring required information is collected from suppliers and requests are progressed without delay.
Provide ad hoc programmatic delivery support to the Programmes team, including:
Coordination of bespoke work packages for projects
Logistics support for training sessions
Liaison with internal and external stakeholders for project activities.
Identify recurring operational pain points and recommend practical process improvements, including templates, trackers, checklists, and handoffs.
Create and maintain simple how-to guides and FAQs for travel, mailbox standards, onboarding steps, and invoice/supplier workflows.
Support compliance and governance by maintaining clear records and ensuring consistent administrative standards.

Requirements

What you’ll need

Must be a Bachelor's degree graduate
1-2 years’ experience of providing executive support to senior leadership
2 years’ experience in an administrative role
Demonstrated ability to handle confidential information with discretion
Experience working in a cross-functional, international team is an advantage
Excellent organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.

Benefits

Comp & perks

Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair, and informed.
Unique Approach: Our expertise in media and the law is world class. We combine the power of both to address the critical issues faced by humanity.
Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.
Industry Competitive Benefits: We offer competitive salary packages and market-leading benefits.
Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

event planningtravel bookingonboardingoffboardingadministrative supportprocess improvementlogistics coordinationstakeholder communicationrecord maintenanceconfidential information handling

Soft Skills

organizational skillstime managementdiscretionprioritizationcoordinationcommunicationproblem-solvingattention to detailadaptabilityteam collaboration

Certifications

Bachelor's degree