Technical Product Manager, CIAM

Thomson Reuters

Technical Product Manager leading CIAM use cases and driving customer identity solutions for Thomson Reuters. Collaborating with cross-functional teams and ensuring agile product development.

Posted 6/19/2026full-timeBengaluru • 🇮🇳 IndiaMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Lead discovery for CIAM use cases across products
Be the "voice of the customer" for identity experiences; balance security, usability, and conversion.
Maintain a prioritized backlog and keep engineering unblocked.
Write clear technical requirements and user stories.
Partner closely with engineering and architecture on API design and integration patterns.
Coordinate releases and internal communications
Collaborate cross-functionally with Security, Privacy/Legal, Sales, Marketing, and Customer Support.

Requirements

What you’ll need

Bachelor's degree or equivalent experience
6+ years as a Product Manager/Owner on web-based products and/or APIs with preference for experience in Identity & Access Management (IAM/CIAM)
Demonstrated experience in enterprise product lifecycle management
Experience leading and working with cross-functional agile/scrum teams
Strong communication and stakeholder management skills
Analytical mindset; comfortable using data and customer insights to drive decisions
Familiarity with OAuth 2.0 / OpenID Connect / SAML, SSO/MFA, token/session patterns
Experience with change management and legacy system migrations
Exposure to privacy/consent and identity-related compliance requirements

Benefits

Comp & perks

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role)
Flex My Way: A set of supportive workplace policies designed to help manage personal and professional responsibilities
Career Development and Growth: Fostering a culture of continuous learning and skill development
Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation, mental health days, retirement savings, and employee incentive programs
Culture: Globally recognized, award-winning reputation for inclusion and belonging
Social Impact: Two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Product ManagementAPI DesignUser StoriesAgileScrumData AnalysisChange ManagementLegacy System MigrationsIdentity & Access ManagementEnterprise Product Lifecycle Management

Soft Skills

CommunicationStakeholder ManagementAnalytical MindsetCollaborationCustomer Advocacy

Certifications

Bachelor's Degree