Business Analyst

Thomson Reuters

Business Analyst specializing in legal software renewals at Thomson Reuters, owning the end-to-end renewal process and collaborating with Account Management teams.

Posted 6/2/2026full-timeRemote • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $74,200 - $137,800 per yearWebsite

About the role

Key responsibilities & impact

Own and manage the full renewal lifecycle for a portfolio of legal software products, including Legal Tracker, HighQ, Exterro, OpenText, and Document Intelligence.
Prepare and deliver accurate, competitive pricing proposals for renewals.
Proactively manage the customer notification process to ensure timely awareness of upcoming renewals.
Collaborate cross-functionally with Account Management, Account Specialists, and Customer Success Managers, staying ahead of potential issues before they arise.
Identify and communicate renewal risks and opportunities to internal stakeholders in a timely manner.
Serve as the subject matter expert on legal software contracts and pricing, bringing that expertise to bear as a trusted and essential member of the account team at every renewal touchpoint.
Act as the primary point of contact for customers on all contractual and pricing questions related to renewals.
Lead and facilitate renewal negotiations using established playbook approaches, while developing creative, ad-hoc solutions for complex or escalated situations.
Continuously develop and refine processes and tools that scale the renewal function and drive greater efficiency.

Requirements

What you’ll need

3–5 years of experience in a renewals, sales operations, contract management, or business analyst role, preferably within a SaaS or legal technology environment.
Familiarity with legal software platforms or enterprise software contracts is a strong plus.
Experience working with CRM tools (e.g., Salesforce) and contract management systems.
Strong analytical skills with the ability to build and interpret pricing models and renewal data.
Excellent communication and interpersonal skills — you're comfortable engaging customers and internal stakeholders at all levels.
A proactive, solutions-oriented mindset with a strong sense of ownership.
Ability to manage multiple priorities and deadlines in a fast-paced environment.
Bachelor's degree in Business, Finance, or a related field, or equivalent experience.

Benefits

Comp & perks

Comprehensive benefit plans including health, dental, and vision insurance
Flexible vacation
Two company-wide Mental Health Days off
Access to the Headspace app
Retirement savings
Tuition reimbursement
Employee incentive programs
Resources for mental, physical, and financial wellbeing
Flexible work arrangements including work from anywhere for up to 8 weeks per year
Paid volunteer days

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

contract managementpricing modelsrenewal data analysissales operationsbusiness analysis

Soft Skills

analytical skillscommunication skillsinterpersonal skillsproactive mindsetsolutions-oriented mindsetownershiptime management