Order Fulfillment, Billing Agent

Thomson Reuters

Order Fulfillment Agent handling billing and order processes remotely for Thomson Reuters. Focused on client setup, invoicing, and interdepartmental collaboration.

Posted 6/2/2026full-timeMontreal • 🇨🇦 CanadaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

TypeScriptVue.js

About the role

Key responsibilities & impact

Assist the Senior Accounts Receivable and Fulfillment Agent with setting up new clients in accounting systems.
Maintain and access data across multiple systems such as Incident Monitor, Moneris (credit card payments), and Onvio Tools.
Receive requests via Salesforce, Microsoft Teams, email, and digital fax.
Prepare a daily license list for issuing codes used to activate the product.
Verify and process customer orders and prepare new sales reports.
Invoice and process payments in Avantage and prepare daily bank deposits.
Maintain the postdated check record and resolve customer inquiries regarding payment terms.
Coordinate and schedule manual and batch invoicing and run the processes required to electronically issue invoices, statements, and payment requests.
Collaborate with the accounting team and ensure billing accuracy for month-end close and accounts receivable reconciliation.
Work on ad hoc projects and interact with all members of the finance and operations teams, local departments, and Thomson Reuters’ global accounts payable processing team.

Requirements

What you’ll need

Bilingual (English and French)
Strong communication and interpersonal skills.
Customer-focused, organized, and able to multitask.
Proficient with Microsoft Office, Excel, and pivot tables.
College or university diploma preferred, ideally in business administration, accounting, or social sciences; or currently pursuing or holding a designated degree in business administration.

Benefits

Comp & perks

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.
Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

accounts receivableinvoicingpayment processingdata maintenancesales reportingcustomer order verificationbilling accuracyfinancial reconciliationExcelpivot tables

Soft Skills

bilingualcommunication skillsinterpersonal skillscustomer-focusedorganizational skillsmultitasking

Certifications

college diplomauniversity diplomadegree in business administrationdegree in accountingdegree in social sciences