Inside Sales Representative

Thomson Reuters

Inside Sales Representative handling inbound and outbound sales for print products at Thomson Reuters. Qualifying leads and managing sales pipeline while providing excellent customer service.

Posted 5/25/2026full-timeMexico City • 🇲🇽 MexicoJuniorWebsite

About the role

Key responsibilities & impact

Handle incoming calls to sell print products
Qualify leads based on established criteria to generate interest in purchasing
Conduct outbound calls to follow up with prospects and maintain engagement
Develop and manage the sales pipeline to ensure a steady flow of opportunities
Prospect for new sales opportunities
Identify upsell and cross-sell opportunities and collaborate with relevant teams
Provide excellent customer service by understanding customer needs and priorities
Respond to non-standard requests and explain complex issues clearly

Requirements

What you’ll need

Sales Skills: Proficiency in cross-selling and upselling techniques (1 year of experience)
Strong skills in sales prospecting and pipeline development
Customer Service: Excellent communication skills to effectively convey information and check for understanding
Technical Knowledge: Mid-level professional with knowledge in a technical discipline related to print products
Ability to identify and resolve standard technical and operational problems
Strong time management and organizational skills to manage multiple tasks and priorities
Strategic Planning and Decision Making: Set priorities to meet deadlines and develop plans for short-term objectives

Benefits

Comp & perks

Hybrid Work Model: Flexible hybrid working environment (2-3 days a week in the office depending on the role)
Flex My Way: Supportive workplace policies for managing personal and professional responsibilities
Career Development and Growth: Continuous learning and skill development opportunities
Industry Competitive Benefits: Comprehensive benefits plans including flexible vacation, two company-wide Mental Health Days off, access to Headspace app, retirement savings, and tuition reimbursement
Culture: Globally recognized for inclusion, belonging, flexibility, and work-life balance
Social Impact: Two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales prospectingpipeline developmentcross-sellingupsellingtechnical knowledgeproblem resolution

Soft Skills

communication skillscustomer servicetime managementorganizational skillsstrategic planningdecision making