Curriculum Certification Program Manager

Thomson Reuters

. Set certification program strategy and roadmap; build the operating model, systems, and processes needed to launch and scale.

Posted 4/30/2026full-timeEagan • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $74,200 - $137,800 per yearWebsite

About the role

Key responsibilities & impact

Set certification program strategy and roadmap; build the operating model, systems, and processes needed to launch and scale.
Design and maintain credential frameworks, exam blueprints, and assessment strategies to measure job-relevant product proficiency.
Establish governance for exam quality, validity, and test security; define standards and maintenance cycles to protect program credibility.
Develop certification-aligned learning paths, curriculum, and assessments across delivery modalities.
Partner with product, marketing, customer success, and support SMEs to ensure content accuracy, relevance, and alignment to business priorities.
Define success metrics and reporting; use performance data and learner feedback to continuously improve the program and learner experience.
Ensure the program drives customer outcomes, including adoption, proficiency, and reduced time-to-value.

Requirements

What you’ll need

Past experience designing and launching certification, credentialing, or assessment programs, ideally in a SaaS or technology setting.
Hands-on experience with exam and assessment development (e.g., writing/review, scoring models).
Strong understanding of adult learning principles and how to apply them across delivery modalities (instructor-led, virtual, and digital/self-paced).
Proven ability to partner with internal subject matter experts and cross-functional stakeholders to produce accurate, job-relevant content.
Strong analytical skills, including defining KPIs and reporting on learning/certification performance to drive improvements.
Excellent program management skills (planning, prioritization, stakeholder management) with the ability to drive execution across multiple workstreams.
Excellent written and verbal communication skills.
Adaptability and comfort operating in a fast-paced, evolving environment.

Benefits

Comp & perks

Health insurance
401(k) retirement savings plan with company match
Flexible vacation policies
Mental Health Days off
Employee Incentive Programs
Tuition reimbursement
Flexible Spending and Health Savings Accounts
Fitness reimbursement
Access to Employee Assistance Program
Group Legal Identity Theft Protection
Commuter benefits
Adoption & Surrogacy Assistance
Access to Employee Stock Purchase Plan
Two paid volunteer days off annually

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

certification program strategycredential frameworksexam blueprintsassessment strategiesexam quality governancelearning paths developmentcurriculum designperformance data analysisKPI definitionassessment development

Soft Skills

analytical skillsprogram managementplanningprioritizationstakeholder managementwritten communicationverbal communicationadaptabilitycollaborationcustomer focus