Implementation Specialist, Tax

Thomson Reuters

Implementation Specialist guiding global clients through ONESOURCE Pagero software implementations. Responsible for training, troubleshooting, and maintaining project timelines with budget considerations.

Posted 4/20/2026full-timeEagan • Minnesota • 🇺🇸 United StatesMid-LevelSenior💰 $58,100 - $107,900 per yearWebsite

About the role

Key responsibilities & impact

Lead the implementation of ONESOURCE Pagero for global clients
Conduct product demonstrations and deliver training
Analyze requirements and configure software accordingly
Troubleshoot issues and manage project timelines and budgets
Collaborate with internal teams to resolve customer support issues

Requirements

What you’ll need

Excellent communication skills
Basic coding knowledge and desire to learn
Analytical mindset with interest in project management
Ability to work collaboratively with different levels of seniority

Benefits

Comp & perks

Hybrid Work Model: flexible working environment (2-3 days in the office)
Flex My Way: supportive workplace policies for work-life balance
Career Development: culture of continuous learning and skill development
Industry Competitive Benefits: health, dental, vision, disability, and life insurance
Competitive 401k plan with company match
Flexible vacation and paid time off including mental health days
Optional hospital, accident and sickness insurance
Adoption & Surrogacy Assistance
Tuition Reimbursement
Employee Stock Purchase Plan

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

coding knowledgeproject managementsoftware configurationtroubleshooting

Soft Skills

communication skillsanalytical mindsetcollaborationcustomer support