Thomson Reuters

Client Executive, SafeSend/SurePrep

Thomson Reuters

full-time

Posted on:

Location Type: Hybrid

Location: Ann Arbor • Minnesota • Missouri • United States

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Salary

💰 $106,400 - $197,600 per year

About the role

  • Drive Sales Growth: Develop and execute strategies to drive revenue growth within assigned accounts
  • Client Relationship Management: Build and maintain strong relationships with key decision-makers within client organizations
  • Account Strategy: Create and implement account plans that outline sales goals, strategies, and tactics
  • Business Acumen: Manage client accounts and identify areas for growth
  • Customer Advocacy: Serve as a trusted advisor to clients
  • Collaboration: Work closely with internal teams to ensure alignment and successful outcomes
  • Reporting: Prepare and present reports on account performance and sales metrics
  • Product Expertise: Understand our solutions and service offerings

Requirements

  • 2+ years of experience as a Customer Success Manager or similar role
  • Experience in the SAAS industry preferred
  • A passion for technology; comfortable with web-based applications
  • Exceptional time management skills and ability to prioritize multiple tasks in a fast-paced environment
  • Excellent presentation skills
  • Experience providing high-level client support and building relationships with clients and team members
  • Excellent verbal and written communication skills
  • Excellent organizational skills and attention to detail
  • Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
  • Experience in the tax and accounting industry is a plus
Benefits
  • Hybrid Work Model: Flexible hybrid working environment (2-3 days a week in the office) for office-based roles
  • Flex My Way: Supportive workplace policies to manage personal and professional responsibilities
  • Career Development and Growth: Continuous learning and skill development opportunities
  • Industry Competitive Benefits: Comprehensive plans including flexible vacation, two Mental Health Days off, access to Headspace app, retirement savings, tuition reimbursement, employee incentive programs
  • Culture: Inclusion and belonging, flexibility, work-life balance, strong values
  • Social Impact: Two paid volunteer days off annually and opportunities for pro-bono consulting
  • Comprehensive benefits package: health, dental, vision insurance, 401k plan with company match, paid holidays and leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Customer Success ManagementSales Growth StrategiesAccount ManagementClient SupportSales Metrics ReportingPresentation SkillsTime ManagementOrganizational SkillsAttention to Detail
Soft Skills
Relationship BuildingCollaborationCommunicationBusiness AcumenCustomer Advocacy